Customer Support Analyst Salary at Sony Corporation Of America BETA

Apply Req ID: Req1380569 Date posted 10/31/2024 Client Support Analyst Melville, United States of America Essential Functions/Responsibilities: Handles daily customer requests via phone and/or system such as account opening, balance inquiries, wire processing. Perform advances, transfers, payoffs and pay downs on loans. Troubleshoots and investigates customer issues and onboard new clients. Supports Relationship Managers by answering calls, preparing packages, data entry, tracking vendor invoices and gathering information to resolve issues or complete projects. Prepares and distributes weekly reports and packets, attend weekly meeting and take minutes. Assists Loan Officers and customers with copies, transaction histories, copies of cancelled checks, pull statements, print-outs, account transfers, payments, requesting payoff letters etc. Types correspondence as needed (commitment letters, general correspondence). Maintains bankruptcy log and prepare files for attorneys. Assists with Co

Max pay rate $21/hr. Description: This role would be required to work in the office a. Wireless devices should not be taken home Hours will be during core business hours (flexible schedule Monday-Friday (7am-4pm, 8am-5pm) The role will use the current desktops already in place to support this work. TOP THINGS: 1. Wireless carrier experience (Telecommunication, Telecommunication, Sprint) 2. iOS and iPhone experience 3. Windows OS experience 4. Proficient in Microsoft Excel 5. Good written and verbal skills 6. Self -Sufficient, Accountable Wireless device management responsibilities: A. Receive & sort TSC incoming mail contai ning physical wireless devices. (iPhones, MiFi's, Cell p hones) B. Catalog and track devices received from the mail C. Update wireless records in WRC (Billing system) a. If desired by process - provide Security data retention on devices D. Locate and flag wireless devices on Legal hold a. Follow legal hold process to collect data off the device b. Work with Legal te

Are you passionate about delivering exceptional customer service while solving complex technical challenges? Join a forward-thinking SaaS company that’s revolutionizing how businesses manage and optimize their systems. Known for their innovative tools and commitment to excellence, this organization is seeking a Customer Support Analyst to enhance their customer experience and drive operational success. About the Role: As a Customer Support Analyst, you’ll serve as the critical link between customers and internal teams, ensuring prompt and effective resolution of inquiries. You’ll play a pivotal role in analyzing support data, identifying trends, and collaborating cross-functionally to enhance customer satisfaction. This is your chance to make a real impact by improving processes, curating a knowledge base, and contributing to a dynamic, customer-first culture. What We’re Looking For: Strong analytical thinking to analyze data, identify patterns, and provide actionable insights. Technic

Client Support Analyst Are you a seasoned professional with a knack for troubleshooting and resolving trading applications and order routing issues? Do you excel in providing top-notch Level 2 support in a fast-paced environment supporting trading systems? Are you looking to work in a vibrant and intellectually stimulating environment that offers opportunities for professional growth and career advancement? Then you are at the right place! At the client’s Fintech firm, you will be able to access state-of-the-art technology and utilize your SQL, Python, and C# skills. Be a part of a collaborative culture that values innovation and creativity and provides competitive salary, bonuses, and benefits. Please note this is an onsite position at the client’s Chicago office. As a Client Support Analyst, you will: Technical Support: Provide expert Level 2 support for order routing and trading applications. Issue Resolution: Diagnose and resolve system issues to ensure seamless client trading oper

Job Title: Operational Client Support Analyst (Onsite) Location: Jersey City, NJ | Pay: 47/hr Responsibilities: Participate and lead client onboarding processes including user acceptance testing, internal setup, external setup and go live calls Work with internal and external parties to resolve trade discrepancies on T and post T Work in an environment with direct client interaction Escalate client trade related issues Understand and respond to client queries Work closely with IT developers defining infrastructure upgrades and maintenance requests Manage trade life cycle events including daily option exercises/expirations and NDF fixings Coordination with all internal stakeholders who support our business ( Risk, Credit, Legal, Collateral, BO, Sales, IT) Monitor Limit utilization throughout the day for the OTC, FXPB and ETD businesses. Investigate/Report any breaches Distribute monthly invoices and monitoring the collection of fees Ad Hoc project work related to internal controls, MIS

Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for - The Best Staffing Firm to Work for, The Best Staffing Firm to Temp for and the Best in Client Service. We get to create remarkable experiences every day. We are just a different kind of company! One of Utah's top employers has engaged our firm in their search for a Customer Support Analyst. The person in this role will be responsible for a wide range of Customer Support duties. If you enjoy working in a fast-paced environment with autonomy and for a company that prides themselves in giving back to their employees - we should talk!! Job Title: Customer Support Analyst Salary: $17-$19/hr Schedule: Monday-Friday Location: American Fork, UT (On-Site) Requirements - What Matters Most 1+ year experience providing custo

Job Title: Client Support Analyst Reports To: Director – Revenue Cycle Operations Department: Account Management About The Team Our mission at PMMC is to continuously improve the financial performance of healthcare organizations so that they have more resources to devote to patient care. PMMC provides revenue cycle management tools to healthcare delivery systems, acute care hospitals, critical access hospitals, academic physician organizations and multi-specialty physician groups. Helping to find additional cash and creating efficient workflow processes allows our clients to improve margins and continue to effectively serve their communities. Due to the changing healthcare landscape for both providers and consumers, there is more focus on the revenue cycle today than ever before. PMMC is committed to providing healthcare organizations with not only the latest technology, but also the necessary strategy to guide them through the challenges of changing reimbursement, price transparency,

Role: Customer Support Analyst Location: Downtown, Jacksonville, FL- Onsite Scope of Work: This position reports to the Operations / Support Manager and will be performing Level 2 SD and Desktop technical support, along with operations monitoring. Specific Requirements: Associate's degree, or 2 additional years equivalent experience. 2+ years / Related experience / supporting current windows desktop technologies, local area networks, and some exposure to Microsoft server. Four years of education and/or experience in information technology as described in the primary duties and responsibilities section, which includes a minimum of two of those four years of practical hands-on experience. Requires periodic work during evening/weekend hours to provide support and project implementation. The Computing Technology Industry Association (CompTIA) A+ or CompTIA Network+ certifications are required. Must pass the Criminal Justice Information Services (CJIS) background screening performed by the