Help Desk Engineer Salary at Tekdoc Solutions Inc BETA

How much does a Tekdoc Solutions Inc Help Desk Engineer make?

As of December 2024, the average annual salary for a Help Desk Engineer at Tekdoc Solutions Inc is $104,882, which translates to approximately $50 per hour. Salaries for Help Desk Engineer at Tekdoc Solutions Inc typically range from $93,937 to $115,475, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

TekDoc Solutions Inc Overview

Website:
tekdocsolutions.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Software & Networking

We are a highly experienced, professional group of personable information technology specialists. Whether you are a business or home-based client, we offer the following services: Research and advice about the purchase of new equipment or systems (computers, phones, entertainment systems - almost anything related to electronics) Solutions when problems arise Maintenance for your IT systems Design and installation of information systems Education, tutoring and tips on how to make your systems and equipment run efficiently

See similar companies related to Tekdoc Solutions Inc

What Skills Does a person Need at Tekdoc Solutions Inc?

At Tekdoc Solutions Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

Related Jobs

Market Street Talent, Inc.
Beverly , MA

Could you be a good fit? We are looking for the best, highly skilled Helpdesk Engineer to join the team of our exceptional client for a full-time opportunity. What will your day look like? As an Helpdesk Engineer, you will: Provide on-site and remote support to a diverse client base with a wide range of IT challenges of varying complexities Efficiently troubleshooting and diagnosing technical issues Maintain client systems and equipment Monitor software and address issues Address support requests via remote means or on-site service calls Install hardware, software, and other technology infrastructure Manage computer network systems Maintain small business systems Train users on use of technology Work on mobile devices, printers, scanners, and other hardware Set up, maintain and troubleshoot VoIP phone systems Provide general record keeping, time tracking and documentation You will be a good fit as an Helpdesk Engineer if you: Have at least 1-3 years of full-time IT experience Have stro


Sponsored
12/12/2024 12:00:00 AM
Insight Global
Boston , MA

JOB DESCRIPTION Insight Global is seeking a PC Technician for a 2-week project with our client, an American energy storage company, based in Somerville, MA. This Technician will be reviewing and resetting equipment, confirming their location, condition and status, replacing some legacy hardware, and some workstation setups. REQUIRED SKILLS AND EXPERIENCE - 2+ years of IT experience - Experience with computer hardware, setting up workstations


Sponsored
12/12/2024 12:00:00 AM
Selby Jennings
Boston , MA

Desktop Support Engineer | Leading Asset Management | Boston, MA (hybrid) Overview: This leading Asset Management Firm local to Boston is looking for a seasoned Desktop Support Engineer to handle high level escalations from tier 1 and tier 2 support members. The firm is primarily a Windows environment, alongside AWS cloud. In this role, you will support their Windows 10/11 environment, as well as handle Active Directory and O365. Responsibilities: Advanced troubleshooting within Windows systems Remote and on site user support for internal teams Act as escalation point for tier 1 and tier 2 support members apart of the team Windows System Administration Assist with technical training and assistance to junior engineers Facilitate system upgrades and migrations Requirements: 5-7+ years of Desktop or Technical Support experience Advanced experience with Windows 10/11 Experience working with O365, Active Directory Powershell scripting experience Ticket Management experience (ServiceNow) Com


Sponsored
12/12/2024 12:00:00 AM
Goodwin Procter LLP
Boston , MA

Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from diverse backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American L


Sponsored
12/11/2024 12:00:00 AM
F2Onsite
Framingham , MA

Job Description Job Description Job Title: Desktop Support Technician Overview: Our client has an exciting opportunity within our Managed Workplace Services for a Desktop Support Technician. This full-time position requires daily reporting to the customer's headquarters. The Desktop Support Technician will handle daily repair tickets and resolve hardware and software issues for PCs and mobile devices. Work hours are Monday through Friday, 8:00 a.m. – 5:00 p.m. local time. Responsibilities: • Troubleshoot and repair IT-related hardware • Operate within a call management system • Deploy desktop, laptop, mobile, or tablet to end user • Complete data transfer from old equipment to the new devices • Document assigned incidents with appropriate troubleshooting steps External Qualifications: • High School graduate • A+ Certification or equivalent industry experience • 3+ years' experience in the IT Industry • Must have reliable transportation Internal Qualifications: • A+ Certification or equ


Sponsored
12/10/2024 12:00:00 AM
firstPRO, Inc
Boston , MA

firstPRO is now accepting resumes for a Desktop Support Technician in Boston, MA. This is a contract to hire role and onsite. The primary goal of the Desktop Support Technician is to provide technical support to users of PCs and related end-user technologies through the company’s ticketing system as well as in-person support. The candidate facilitates the Desktop Support team to identify, resolve, and prevent the reoccurrence of problems. The ideal candidate must be articulate, possess strong technical troubleshooting abilities, demonstrates ownership and information retention abilities, and the ability to work independently, quickly and effectively to solve technical problems with hardware/software. In addition, the candidate provides an exemplary “white glove” level of customer service to internal clients. Some of the day-to-day responsibilities of this role include: Assist users with technical issues related to peripheral devices (docking station, keyboard, mouse, monitors, laptop,


Sponsored
12/9/2024 12:00:00 AM
Medix™
Boston , MA

Desktop Support Technician #236905 On Site in Boston, MA Contract to Hire Benefits Offered Not able to provide sponsorship for now or in the future One of Medix’s top clients, a leading healthcare system, is seeking a skilled Desktop Support Technician to join their team. This on-site role with a health system in Boston, MA, involves supporting and optimizing the computer refresh process. You'll play a key role in ensuring seamless hardware replacements and upgrades from Windows 7 to Windows 10, coordinating equipment swaps, aligning domains accurately, and maintaining user configurations to enhance operational efficiency. Daily Responsibilities: Provide general desktop support, including basic troubleshooting and technical assistance. Assist with the computer refresh process by replacing hardware and upgrading systems from Windows 7 to Windows 10. Manage and maintain equipment inventory, identifying users who require PC replacements. Travel to surrounding sites as needed to perform eq


Sponsored
12/9/2024 12:00:00 AM
Softworld, a Kelly Company
Lexington , MA

Job Title: 80694 - Desktop Support/Junior Systems Admin Job Location: Lexington MA 02420 Onsite Requirements: Systems Administration experience within a Windows environment Active Directory Desktop support experience Job Description: Required Skills: 3-4 years of Desktop support experience Experience and familiarity with the following operating systems - Windows Server 2012, 2016 and 2019, Windows 7 and 10. Experience working on Mac systems. The ability to Collaborate with team members to complete assigned tasks/projects. Experience managing and tracking issues with ticketing program (Remedy, Service Now, Jira, etc) Install, update, and troubleshoot systems/servers. BS degree or equivalent experience. Any prior military experience is a plus. They will modify the years of experience if someone has most of the technical skills and a military background Prefered Experience: Systems Administration is a plus. Any Linux experience is a plus. Experience managing classified IT systems, STIGs,


Sponsored
12/9/2024 12:00:00 AM

Check more jobs information at Tekdoc Solutions Inc

Job Title Average Tekdoc Solutions Inc Salary Hourly Rate
2 IT Support Engineer $80,927 $39
3 Senior Solutions Architect $107,407 $52
4 Office Manager $79,551 $38
5 Senior Engineer $106,295 $51
6 Senior IT Support Engineer $80,927 $39
7 Administrative Assistant $50,093 $24
8 Bookkeeper $41,543 $20
9 Business Development Manager $128,589 $62
10 Systems Engineer $108,902 $52
11 Team Member $23,341 $11
12 Senior System Engineer $108,902 $52

Hourly Pay at Tekdoc Solutions Inc

The average hourly pay at Tekdoc Solutions Inc for a Help Desk Engineer is $50 per hour. The location, department, and job description all have an impact on the typical compensation for Tekdoc Solutions Inc positions. The pay range and total remuneration for the job title are shown in the table below. Tekdoc Solutions Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $104,882 look to you?

FAQ about Salary and Jobs at Tekdoc Solutions Inc

1. How much does Tekdoc Solutions Inc pay per hour?
The average hourly pay is $50. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Tekdoc Solutions Inc?
According to the data, the highest approximate salary is about $115,475 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Tekdoc Solutions Inc?
According to the data, the lowest estimated salary is about $93,937 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.