Customer Support Salary at Thawte BETA

Are you passionate about delivering exceptional customer service while solving complex technical challenges? Join a forward-thinking SaaS company that’s revolutionizing how businesses manage and optimize their systems. Known for their innovative tools and commitment to excellence, this organization is seeking a Customer Support Analyst to enhance their customer experience and drive operational success. About the Role: As a Customer Support Analyst, you’ll serve as the critical link between customers and internal teams, ensuring prompt and effective resolution of inquiries. You’ll play a pivotal role in analyzing support data, identifying trends, and collaborating cross-functionally to enhance customer satisfaction. This is your chance to make a real impact by improving processes, curating a knowledge base, and contributing to a dynamic, customer-first culture. What We’re Looking For: Strong analytical thinking to analyze data, identify patterns, and provide actionable insights. Technic

About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. Support and communicate with sales representatives, retailers, and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having an in-depth knowledge of product and order statuses. Responsible for running daily reports and analyzing the data to ensure the order book is up-to-date and product is strategically shipped to retailers. Support coworkers on an as needed basis and meet all company and department initiatives. You'll Make a Difference By Providing courteous and professional service to internal and external customers. Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise. Management of assigned accounts through ensuring orders are

About the Role As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner. Key Responsibilities Customer Support: Answer inbound calls and emails, providing accurate and helpful information to customers. Problem Resolution: Resolve customer issues and complaints effectively, ensuring customer satisfaction. Product Knowledge: Maintain a deep understanding of products and services. Data Entry: Accurately enter customer information and update account records. Communication: Communicate clearly and effectively with customers, both verbally and in writing. Qualifications High school diploma or equivalent Excellent customer service skills Strong communication and interpersonal skills Ability to work independently and as part of a team Proficient with computer systems and software Reliable internet connection and h

This is a full-time on-site role for a Customer Support Engineer at Atomus located in San Francisco, CA. The ideal candidate must be a US Citizen and able to work onsite 5 days a week and shift expectations of 8:00 a.m. - 5:00 p.m. PST, in our San Francisco office. About Atomus Atomus is a leader in providing innovative compliance and cybersecurity solutions. Our mission is to help businesses achieve and maintain top-tier security and regulatory standards. We empower our customers to safeguard their operations and meet compliance needs seamlessly. Job Summary The Customer Success Engineer (CSE) will ensure our customer’s success by managing the technical onboarding, delivering outstanding technical support, and helping conduct Quarterly Business Security and Compliance Reviews (QBRs). You will work closely with customers to help them implement and fully leverage our cybersecurity products, maintain compliance, and solve technical challenges. As Customer Success Engineer at Atomus, you

Job Description Job Description Our company has an open position for a Customer Support Representative. The Customer Support Representative position will be responsible for expanding our company's marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships within the field of our clients. As one of our Customer Support Representatives, we want you to take pride in the fact that you play a key role in our mission to provide outstanding experiences for our customers. The Customer Support Representative recognizes that each interaction with the customer is an opportunity to enlighten potential new customers and educate them on the latest products and services our clients are offering. From the customer’s perspective, each Customer Support Representative is a resource that can be used to guide the customer through education and decision-making. Key Responsibilities and Accountabilities of the Customer Support Representative: Requires gr

Job Description Job Description Our firm specializes in marketing and outreach campaigns in our local communities. We are fortunate to work with a government-funded wireless communications program that enables low-income consumers to obtain devices at an affordable rate. In a world where connection and technology are at the forefront of everything we do, it is essential for all individuals to have access to communication devices so that they can ensure things like job security and staying connected with their loved ones. We are seeking individuals to join our Sales & Customer Support team to allow us to continue expanding our reach and helping those in need of support. Responsibilities of an Entry Level Sales & Customer Support Associate: Receive hands-on training from more experienced sales and customer support professionals to fully grasp the nature and scope of the role Meet directly with potential enrollees and qualify for free services Explain all features of the program to enroll

Job Description Job Description Customer Service Manager About Mendaera, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care. About the Opportunity As the Customer Service Manager, you will design and oversee our customer support operations. You’ll be at the frontline of our customer interactions, ensuring smooth onboarding, handling inquiries, resolving issues, and maintaining high customer satisfaction. This is a unique opportunity to establish and implement customer service processes from the ground up, build a team, and directly impact our company's success and reputation. About You We are looking for candidates who thrive in fast-paced environments, embrace ambiguit

Job Description Job Description Customer Service Manager About Mendaera, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care. About the Opportunity As the Customer Service Manager, you will design and oversee our customer support operations. You’ll be at the frontline of our customer interactions, ensuring smooth onboarding, handling inquiries, resolving issues, and maintaining high customer satisfaction. This is a unique opportunity to establish and implement customer service processes from the ground up, build a team, and directly impact our company's success and reputation. About You We are looking for candidates who thrive in fast-paced environments, embrace ambiguit