Customer Support Salary at The Byer Manufacturing Co BETA

How much does a The Byer Manufacturing Co Customer Support make?

As of January 2025, the average annual salary for a Customer Support at The Byer Manufacturing Co is $46,765, which translates to approximately $22 per hour. Salaries for Customer Support at The Byer Manufacturing Co typically range from $40,880 to $53,493, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

The Byer Manufacturing Co Overview

Website:
byerofmaine.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
MFG Durable

Byer of Maine was founded in 1880 in Bangor, Maine by a Russian immigrant family as a maker of slippers and textile products. In 1925, the company relocated to a century-old frame building near the village center of Orono, Maine. The central portion of our building was originally built as a Catholic church and later served as a movie theater and community center. The site, at the confluence of the Stillwater and Penobscot Rivers, had been the location of a large sawmill in the early 1800's. The original church structure was renovated, reinforced for industrial use and expanded in traditional New England fashion over the years by the Byer family and today has 33,000 sq. ft. under roof. After the move to Orono, the company continued its stitching operations and expanded into small metal stampings and the manufacture of wood frame folding cots. WW II and Korea found the company committed to expanded cot production as well as the cut and sew of a wide range of canvas products for the war efforts. In the 1950's, the company's focus returned to consumer products with the production of knapsacks and duffels as well as continuing to build cots for the military as well as civilian uses. With the third generation of the Byer family nearing retirement age, company ownership passed to its current owner, Jay Shields, in 1985. New ownership brought new products with the expansion to new cot models and the introduction of a range of traditional camp furniture. For a number of years, the company was the only domestic source of wood frame folding cots and camp furniture. Concurrently, the cut & sew activities continued and expanded with the introduction of proprietary designs of totes and other canvas products as well as contract sewing of products ranging from soft luggage to seedling bags for reforestation. 1999 brought the beginning of a transformation when Jay Shields was in Cologne, Germany in support of the European distributor of Byer Camp Furniture who was exhibiting at the Spoga Trade Fair, the outdoor furniture show ...

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What Skills Does a person Need at The Byer Manufacturing Co?

At The Byer Manufacturing Co, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

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Check more jobs information at The Byer Manufacturing Co

Job Title Average The Byer Manufacturing Co Salary Hourly Rate
2 Accounting Administrator $141,811 $68
3 Customer Service $32,150 $15
4 Vice President, Sales $176,799 $85

Hourly Pay at The Byer Manufacturing Co

The average hourly pay at The Byer Manufacturing Co for a Customer Support is $22 per hour. The location, department, and job description all have an impact on the typical compensation for The Byer Manufacturing Co positions. The pay range and total remuneration for the job title are shown in the table below. The Byer Manufacturing Co may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $46,765 look to you?

FAQ about Salary and Jobs at The Byer Manufacturing Co

1. How much does The Byer Manufacturing Co pay per hour?
The average hourly pay is $22. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at The Byer Manufacturing Co?
According to the data, the highest approximate salary is about $53,493 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at The Byer Manufacturing Co?
According to the data, the lowest estimated salary is about $40,880 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.