IT Quality Analyst Salary at Wk Lien Solutions BETA

Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Testing as a Service team will provide you with the opportunity to help organizations and our PwC implementation and managed services teams delivery testing solutions and testing excellence through automated testing. We execute client centric test scripts and scenarios that are linked to specific detailed user personas and user stories to drive tailored results for our clients . Through our testing managed services we focus on maximizing testing execution with transparency of outcomes with the goal of minimizing go-live risk and post go-live issues. As part of our testing as a service offering we work across a variety of enter

**About the team:** Capco is a fully independent, global management and technology consultancy. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to Finance and Energy markets. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter. **About the Job:** This position involves analysis, design, and consulting support, as well as developing an understanding of our clients strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. An understanding of consulting methodologies within the financial service

BUSINESS ANALYST 8 MONTHS C2H HOUSTON, TX / CHICAGO, IL NEED LOCAL TO EITHER OF THE LOCATION HYBRID (1-2 DAYS/WEEK) VISA- USC/GC ONLY Requirements: Knowledge of Agile development concepts (Scrum, Kanban, etc.) Ability to understand, communicate and engage effectively with multiple partners and interactions. Familiarity with creating business requirements documents or managing user stories and backlogs. Ability to define scope, epics and "definition of done" by collaborating closely with technology and business stakeholders. Ability to assess product/project issues and collaborate with functional leads to conduct impact assessments and recommend resolutions. Primary Responsibilities: Create and implement precise management plans for every project, with attention to transparent communication at all levels Perform, evaluate, and communicate thorough quality assurance at every stage of systems development Determine and develop user requirements for systems in production, to ensure maximum

Who we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Supervisor - Quality Assurance works with Compliance to provide lead support to Quality Assurance (QA). Responsible for the oversight of operational QA audits, audit research, compliance monitoring, and compliance testing. This individual will work with compliance management to assist in training and remediation activities for business units throughout the organization. The individual will be responsible for the timely submission of departmental metrics and QA audit results on an on-going basis. Direct Reports Quality Assur

Description A&MPLIFY is a professional service consultancy combining the power of design, digital technology, and artificial intelligence to help clients supercharge value creation, agility, and customer loyalty. The A&MPLIFY team is hand-picked from the top global consulting firms and Fortune 500 customer-focused companies. Individually, we are experience designers, commerce strategists, technologists, data scientists, and operations leaders with deep industry experience. Together we are the unique team clients need to drive growth and build relevance with their customers. With a commitment to positive social impact, we foster a vibrant, inclusive workplace of diverse voices and talents who enjoy what they do, and with whom they do it. As a Senior Bynder DAM Developer/Configuration Specialist, you will lead complex configurations, customizations, and integrations within Bynder, managing larger implementations and serving as a trusted advisor for DAM best practices. You will work direc

Hunton Services a division of the is seeking a highly skilled and motivated Power BI Developer to design, develop, and manage reporting solutions that provide actionable insights to support business decisions. This role requires advanced Excel skills, experience with ETL processes, and proficiency in Power BI. The ideal candidate will have a strong understanding of data integration, reporting processes, and the ability to analyze and troubleshoot data systems to ensure quality and accuracy. You will collaborate with cross-functional teams to develop technical solutions and maintain high-quality data reporting and systems for division such as commercial, light commercial and industrial HVAC. Come work for an Industry Leader that has been recognized both locally and nationally as a Top Place to Work! Responsibilities: Generate and analyze reports using platforms such as Power BI, WennSoft, CRM, as well as other platforms, providing both current and historical data insights. Develop and m

Job Title: Security Analyst Location : Remote Job Responsibilities/Duties: Design, build, implement and support SAP security roles, profiles and authorizations to SAP ECC, with the possibility of CRM, SCM, Fiori, GRC, BI, GTS, BI4 and HANA environments and clients ensuring appropriate safeguards are in place Supports account setup and maintenance, role development, authorization management in SAP landscape (ECC, SCM, BW, BOBJ, APO, CRM and Solution Manager) Design, build, implement and support SAP security roles and profiles to all SAP environments Create job function based role standards across all SAP landscapes Maintain rule sets and job functions pertaining to SAP security roles in SAP Netweaver (ABAP & JAVA), Business Objects and HANA Manage SAP Security settings, update profiles, roles, permission sets, and object & field level access as necessary Streamline the processes of provisioning, updating and de-provisioning accounts Act as liaison with business units to promote security

Basic Function The Call Center Call Quality Analyst is responsible for monitoring and evaluating call center agent performance to ensure adherence to company standards. Listen to recorded calls, analyzing interactions, identifying areas for improvement, and providing feedback to agents and supervisors. Performs duties in a safe, efficient manner and in compliance with applicable rules and safety procedures. Responsibilities and Specific Duties * Listens to recorded calls to assess agent performance against established quality metrics. * Provides constructive feedback to agents on their performance, highlighting both strengths and areas for improvement. * Provides training and development, new hire quality monitoring, and on-the-job training to ensure excellent internal and external customer service. * Identifies and recommends Customer Service Call Center staff for training and cross-training. * Generates and submits regular reports on call quality metrics, identifying trends and areas