Manager, Customer Care Salary at Wpx Hosting BETA

GENERAL SUMMARY OF POSITION: The Customer Care Team Lead role is crucial in enhancing customer experience for both internal and external stakeholders, acting as a liaison between support teams and aligning with company objectives. Key duties include managing customer care workflows, coaching representatives, ensuring prompt handling of inquiries and orders, overseeing order assignments, and maintaining high communication standards and backfilling all positions. Responsible for leading efforts on customer fine tracking, research and disputes and special projects as assigned by the Associate Director Customer Care. Additional responsibilities involve monitoring phone levels, reporting on customer care metrics such as CSAT ratings, and advising management on performance trends below 92%. The role also includes conducting Root Cause Analysis of KPIs, implementing corrective actions, addressing product quality issues, and managing key accounts. DIRECT REPORTS: None CORE & ESSENTIAL FUNCTION

Job Description Job Description 50% - 70% traveling required Job Summary: The Project Manager is the overall manager for assigned project(s). The Project Manager ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company’s requirements, including but not limited to, safety, quality, management and financial performance requirements. All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals. General Job Duties and Responsibilities: The Project Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all project related staff. Effectively manage all human resource issues (and escalate as needed) per Company policies and procedures. Complete recommendations for project related employees’ performance ratings, promotions and pay changes. Provide guidance

Job Summary: The Project Manager is the overall manager for assigned project(s). The Project Manager ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company’s requirements, including but not limited to, safety, quality, management and financial performance requirements. All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals. Job Duties and Responsibilities: The Low Voltage Project Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all security systems project related staff. Effectively manage all human resource issues (and escalate as needed) per Company policies and procedures. Complete recommendations for project related employees’ performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all customer and C

Job Description *Direct Hire Role with Full Benefits* ONLY CONSIDERING APPLICANTS WITH CURRENT LOW VOLTAGE EXPERIENCE MUST BE ABLE TO TRAVEL 50%-75% of the time Residential PM experience only will not qualify for this role Job Summary: The Low Voltage Project Manager is the overall manager for assigned project(s). The Project Manager ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company’s requirements, including but not limited to, safety, quality, management and financial performance requirements. All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals. Job Duties and Responsibilities: The Low Voltage Project Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all security systems project related staff. Effectively manage all human resou

Pride Health is hiring a Medical Assistant to support our client’s medical facility based in Maple Grove, MN. This permanent opportunity is a great way to start working with a top-tier healthcare organization! Responsibilities: Perform clinical and clerical tasks to manage customer flow, including rooming patients, administering medications and immunizations, conducting laboratory specimen collection, and supporting telephone and prescription refill needs. Provide front desk/check-in support, assist with ordering and stocking supplies, and help with prior authorizations as needed to ensure smooth clinic operations. Work closely with the healthcare team to manage customer care, relay concerns or progress, and maintain effective communication with providers and team members. Demonstrate proficiency in required medical assistant skills, maintain skill levels, and complete necessary competency evaluations to meet organizational goals and comply with regulatory standards. Requirements: High

Job Description Job Description Sales Development Representative Location: Remote Learning Ally is a leading nonprofit education solutions organization that transforms the lives of struggling learners by delivering proven literacy solutions that help students reach their potential. Its mission is to radically change education, transforming the lives of children by providing reading interventions and solutions to help them succeed academically, build self-confidence, and thrive in school and beyond. 65% of fourth graders read below proficiency and are 400% more likely to drop-out of high school. And, for “most at risk” students (students of color, low income, English Language Learners and students with learning disabilities) the problem is even more acute. Learning Ally seeks to break this cycle. With early student assessment, intervention and accommodation and professional development for educators, Learning Ally can identify and prevent learning issues by working with schools and educ

Job Description Job Description IES Communications is seeking a seasoned Security Systems Project Manager. If you have managed large projects, handled budgets and have experience with access controls and installations in a commercial setting please apply right away. We offer an amazing work culture, benefits and growth opportunities. THIS PERSON CAN BE RELOCATED! If you are looking to move to California please apply Job Summary: The Project Manager – Security Systems is the overall manager for assigned project(s). The Project Manager ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company’s requirements, including but not limited to, safety, quality, management and financial performance requirements. All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals. Job Duties and Responsibilities: T

Job Description Job Description Job Title: Customer Care Operations Admin. Department: Customer Care / Sales Support Reports to: Manager of Customer Care Operations Summary This position encompasses the whole client experience and will be responsible for end-to-end customer satisfaction from new customer onboarding to client retention and sales support. Capable of responding to requests from the senior sales team and customers by phone or e-mail. This position will be involved in most of the day-to-day operational functions within the sales and customer care department. The ideal candidate can handle multiple priorities with a sense of urgency, a “can do” attitude and demonstrates excellent interpersonal and problem-solving skills Process Ownership & Responsibilities Sales support Generate quotes for customers, track metrics, and compile performance reports (KPIs). Assist the sales team with special projects, including research, document preparation, and follow-up communication Collabo