Manages and deploys the operational strategy, business processes, and systems for overall distribution operations, including order fulfillment, warehousing, inventory management, and transportation.
Communicates and monitors production measurement metrics and sets performance targets at the team and individual level for all distribution-related functions that align with company objectives and are within regulatory guidelines. Utilizes data-driven analytical tools and systems to continuously monitor operations, identify inefficiencies, and develop optimization strategies. Troubleshoots and resolves escalated operational issues. Ensures all operations adhere to industry safety protocols and comply with OSHA, DOT, or other governmental regulations.
| Job Title | Job Description | |
|---|---|---|
| 1 | EDI Application Interface Development Manager | The EDI Application Interface Development Manager develops and implements an EDI strategy to support organizational initiatives. Oversees staff responsible for design and development of EDI application interfaces and maps. Being an EDI Application Interface Development Manager requires a bachelor's degree in area of specialty. Manages and leads the EDI project including documentation, quality assurance, implementation support, and workflow management. In addition, EDI Application Interface Development Manager typically reports to top management. The EDI Application Interface Development Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an EDI Application Interface Development Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 2 | Office Operations Manager | The Office Operations Manager develops and implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Manager oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Office Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| 3 | Logistics Operations Manager | The Logistics Operations Manager creates procedures for logistics management to optimize product workflow and minimize cost. Manages and plans for logistics policies, objectives, and initiatives. Being a Logistics Operations Manager typically requires a bachelor's degree. Has responsibilities for vendor selection and negotiation, distribution, transportation, and inventory control. In addition, Logistics Operations Manager typically reports to a senior manager. The Logistics Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Logistics Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 4 | Head of Distribution | The Head of Distribution develops policies and procedures that optimize distribution processes and ensure compliance with established standards and regulations. Has overall responsibility for distribution operations, including the transportation, warehousing and inventory management of raw materials and finished goods. Being a Head of Distribution requires a bachelor's degree. Ensures sufficient availability of product inventory to meet customer demand and maximize sales. In addition, Head of Distribution typically reports to top management. The Head of Distribution manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. |
| 5 | Freight Distribution Clerk | The Freight Distribution Clerk processes outgoing mail and freight using scanning or software tools. Delivers incoming mail and other items to the proper destination. Being a Freight Distribution Clerk may require a high school diploma. May drive a delivery vehicle to complete deliveries. In addition, Freight Distribution Clerk typically reports to a supervisor. Being a Freight Distribution Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
| Skills | Proficiency Level |
|---|---|
| Key Performance Indicators (KPI) | Level 3 |
| Business Process Improvement | Level 3 |
| Budgeting | Level 2 |