Performs overall information systems planning, implementation, and administration in a variety of IT functional areas.
Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes. Maintains detailed documentation of methodologies, processes, and specifications of an organization’s IT systems and assists with the planning and scheduling of IT initiatives. Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems, networks, and data and ensures backup strategies and recovery plans are up to date.
Job Title | Job Description | |
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1 | Intermediate Buyer | The Intermediate Buyer qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Purchases materials, supplies and services at the most favorable terms for the organization. Being an Intermediate Buyer may require a bachelor's degree or its equivalent. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information. In addition, Intermediate Buyer typically reports to a supervisor or manager. Being an Intermediate Buyer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as an Intermediate Buyer typically requires 2 to 4 years of related experience. |
2 | HRIS Data Analyst II | The HRIS Data Analyst II makes alterations to existing programs to gather and report data as necessary. Develops and administers Human Resources Information Systems (HRIS.) Analyzes and evaluates HR business requirement and ensures that hardware/software solutions meet data management and end user needs. Being a HRIS Data Analyst II requires a bachelor's degree. May be responsible for developing systems in-house or working with external vendors. In addition, HRIS Data Analyst II typically reports to a Manager. Being a HRIS Data Analyst II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a HRIS Data Analyst II typically requires 2 -4 years of related experience. |
3 | Claims Payment Clerk II | The Claims Payment Clerk II inputs claim information into system for processing. Reviews insurance claim forms and supporting documents for completeness and accuracy and obtains missing information as necessary. Being a Claims Payment Clerk II calculates settlement amounts according to guidelines. Verifies coverage eligibility. In addition, Claims Payment Clerk II processes routine claim payments. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Claims Payment Clerk II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Claims Payment Clerk II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
4 | Sales Coach/Trainer II | The Sales Coach/Trainer II designs and delivers training sessions on company products, business practices, and other topics as needed. Ensures the maximum effectiveness of the sales force by developing and implementing training programs. Being a Sales Coach/Trainer II requires a bachelor's degree in a related area. Monitors and reports on the effectiveness of training programs and may conduct initial needs analysis. In addition, Sales Coach/Trainer II typically reports to a supervisor or manager. Working as a Sales Coach/Trainer II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
5 | Administrative Services - Clerical - Intermediate | The Administrative Services - Clerical - Intermediate gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Intermediate typically reports to a supervisor or manager. Typically requires a high school diploma or its equivalent. Being an Administrative Services - Clerical - Intermediate gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Administrative Services - Clerical - Intermediate typically requires 1-3 years of related experience or may have 0 years of experience plus an associates degree, or additional training, or certification. |
Skills | Proficiency Level |
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Attention to Detail | Level 3 |
Time Management | Level 2 |
Initiative | Level 2 |