Account Services Representative jobs in the United States

Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Payment Reminder Services Representative
  • AP Account Services LLC
  • San Antonio, TX FULL_TIME
  • SWBC is seeking a talented individual to communicate with various financial institutions’ borrowers, through inbound and/or out-bound calling, to negotiate past due payments and resolve delinquent accounts. This role communicates with borrowers diligently, courteously and professionally while maintaining adherence to all federal, state and corporate regulations. Why you'll love this role: This role is a great opportunity to utilize your customer service knowledge with a softer collection approach when speaking to the customers. You will be able to interact with customers by assisting them with their payments. Your customer service skills will directly contribute toward SWBC’s Mission to provide excellent customer service. Essential duties include the following: Through inbound/out-bound calling, collects past due payments and/or payment arrangements to resolve delinquent accounts. Uses sound judgement and follows client and corporate policies to determine suitable collection solutions. Consistently documents conversations clearly and concisely in required collection systems; accurately updates borrower personal information to provide to financial institutions. Accurately processes electronic payments using the ECM/Portal system. Accurately investigates questions, problems or complaints and promptly refers complex situations to the appropriate resources to ensure client and borrower satisfaction. Serious candidates will possess the minimum qualifications: High School Diploma or equivalency. Excellent interpersonal, written and oral communication, problem solving and telephone etiquette skills. Working knowledge of personal computers to include Microsoft Word, Excel and Internet. Call Center experience preferred. Bilingual preferred. Able to prioritize multiple tasks to ensure successful completion of duties. Able to sit for long periods of time. Able to stoop, kneel, and lift 10-20 lbs. of files or other documents. Able to type a minimum of 35 wpm. SWBC offers*: Competitive overall compensation package Work/Life balance Employee engagement activities and recognition awards Years of Service awards Career enhancement and growth opportunities Emerging Professionals and Mentor Program Continuing education and career certifications Variety of healthcare coverage options Traditional and Roth 401(k) retirement plans Lucrative Wellness Program *Based upon employee eligibility Additional Information: SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law. To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button. Join Our Team Great People. Great Company. Great Place to Work. SWBC is a diversified financial services company providing insurance, mortgage, and investment services to financial institutions, businesses, and individuals. Headquartered in San Antonio, Texas, SWBC employs 2,400 people nationwide. At SWBC, you are not just an employee number, but a vital team member; each employee stands out and has the ability to make a direct impact at SWBC. We’re looking for the brightest and most creative to help introduce new solutions to new problems identified in the market and improve how our existing solutions can better help our users. SWBC is a big proponent of nurturing the entrepreneurial spirit through mentorship, continuing education, internal career growth opportunities and having a platform to make meaningful changes come to life.
  • 10 Days Ago

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Call Center Representative
  • Health Matching Account Services
  • Houston, TX OTHER
  • Call Center Representative JOB DESCRIPTION SUMMARY The Call Center Representative is responsible for placing outbound sales calls, to drive sales of insurance policies to licensed sales professionals,...
  • 2 Months Ago

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REMOTE - Patient Account Representative II (Rev Cycle)
  • Patient Account Representative II (Rev Cycle) - UTHealth Houston Careers
  • Houston, TX FULL_TIME
  • What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in. This positi...
  • 5 Days Ago

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Sales Account Manager
  • Inside Sales/Marketing Representative
  • Lynnwood, WA FULL_TIME
  • Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday! Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewa...
  • 23 Days Ago

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Representative
  • Account Recovery Specialists, Inc
  • Dodge, KS FULL_TIME
  • Account Recovery Specialists, Inc. ( ARSI® ) is a Kansas-grown, family-owned organization headquartered in Wichita, KS. With offices in Wichita and Dodge City. With over 100 employees, we have been pr...
  • 12 Days Ago

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Food Services Supervisor-9
  • Workplace Safety Representative 9-12 - Safety...
  • Kincheloe, MI FULL_TIME
  • Salary $21.77 - $29.58 Hourly Location Kincheloe, MI Job Type Permanent Full Time Job Number 4712-24-010-KMJ Department Corrections - Kinross Correctional Facility Opening Date 05/29/2024 Closing Date...
  • Just Posted

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Business Development Representative
  • Arrive Logistics
  • Columbus, OH
  • Who We Are Arrive Logistics is a leading transportation and technology company in North America, having surpassed $2 bil...
  • 6/13/2024 12:00:00 AM

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Card Services Representative
  • Telhio Credit Union
  • Columbus, OH
  • Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves ov...
  • 6/13/2024 12:00:00 AM

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District Sales Manager- Outside Sales Remote
  • Docksystemsinc
  • Columbus, OH
  • * Columbus, OH, USA * Competitive * Salary * Full Time *We offer competitive benefits, including: health, dental, vision...
  • 6/13/2024 12:00:00 AM

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Business Development Specialist - Fire Protection (Central US)
  • Victaulic
  • Columbus, OH
  • Description The Business Development Specialist will play a critical role in the development and advancement of Victauli...
  • 6/12/2024 12:00:00 AM

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Commercial Sales Representative
  • Oculus Search Partners LLC
  • Columbus, OH
  • Location Columbus, OH No Remote **Job Summary** Our client is a Fortune 500 provider of title insurance and settlement s...
  • 6/12/2024 12:00:00 AM

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Account Service Representative - Administrative
  • R2 Logistics
  • Columbus, OH
  • Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and...
  • 6/10/2024 12:00:00 AM

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Business Development Manager (BDM) OR Senior BDM - Remote in Ohio
  • Constellation Energy Generation, LLC.
  • Columbus, OH
  • Responsibilities: Constellation has been the leader in carbon-free energy production for more than a decade, and generat...
  • 6/9/2024 12:00:00 AM

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Major Accounts District Manager
  • ADP
  • Columbus, OH
  • ADP is hiring a Sales Representative, Major Accounts. Are you ready to control your financial future with unlimited upsi...
  • 5/16/2024 12:00:00 AM

Income Estimation for Account Services Representative jobs
$38,582 to $47,750