CSC Customer Service Specialist jobs in the United States

Associate Customer Service Associate

Wilmington, DE

Temporary Assignment 

8:30 - 5:30 EST Monday - Friday

Hybrid

We are hiring a Clerical KYC (Know Your Client) Specialist for our KYC Team. You will work directly with Customer Service Representatives and downstream global support teams.  Services of this team include collating and processing basic CDD documents for downstream processing used to satisfy client regulatory filings.  We provide training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you are encouraged and expected to be your best.

We are a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®

Some of the things you will be doing:

• Reviewing and processing basic KYC documents
• Completing data entry of customer information using enterprise systems
• Sending accurate results to downstream global support teams in a timely manner
• Provide excellent customer service to internal and external customers

What technical skills, experience, and qualifications do you need?

• Ability to work in a fast-paced environment
• Attention to detail
• Strong comprehension and critical thinking skills
• Superb organizational and time management skills
• Ability to navigate quickly across multiple systems
• Computer skills
• Effective written and verbal communication skills

Preferred Qualifications:

• Transactional or administrative experience (reviewing and evaluating documents)
• Some college preferred
• Proficiency with Microsoft Office

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