Technical Support Supervisor jobs in Frederick, MD

• $45.00/hour
• Attractive benefits package, including 401(k) with company contribution, medical, dental and vision. 
• Paid time off & vacation.

 DUTIES:   

• Supports Technicians with complex technical issues
• Diagnose mechanical failures and root cause
• Oversite and support of Preventive Maintenance Programs
• Analyzes technical data and root causes of failures
• Determines maintenance personnel training needs and coordinates with Trainers
• Reviews all road call repair work orders for proper root cause analysis and proper diagnosis
• Supports transition into ZEB’s with strong electronics and high voltage experience
• Provide support to Apprenticeship program
• Ensure diagnostic tools and equipment are updated, calibrated, and licensed
• Identifies tools and equipment needs
• Researches and stays abreast of new technology, service
• Makes recommendations for Service Bulletins and SOP’s
• Develops reliability campaigns, oversees implementation and quality of campaigns
• Identify warrantable failures and trends
• Other duties as

 REQUIREMENTS:   

• High school diploma or Degree preferred.
• Must have a minimum of 2 years quality inspector
• Experience with quality control techniques such as Six
• Experience with measuring devices such as meters, gauges, computers, calipers, and other measuring instruments.
• Basic math skills, analytic skills, documentation and reporting
• Considerable knowledge of and ability to use personnel computers and related software (Microsoft Word, Excel, etc.).
• Demonstrate ability to identify and understand problems and to determine the appropriate measures it takes to solve problems.
• Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others.
• Excellent communication skills both written and
• Proven attention to detail and organization skills, understanding importance of prioritizing effectively and managing multiple tasks in an environment with ever competing demands.
• Knowledge of machines and tools, including their designs, uses, repair, and
• Knowledge of computer systems, technology, software, applications, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Knowledge of electrical and electronic principles and practices, including power supplies, relays, time and frequency standards, digital logic, integrated circuits, and programmable motor/logic controllers.