As of April 01, 2025, the average annual salary for a Bank Teller II in Phoenix, AZ is $37,660. Salary.com reports that pay typically ranges from $34,980 to $40,680, with most professionals earning between $32,540 and $43,430.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $40,680 | $3,390 | $782 | $20 |
| Average | $37,660 | $3,138 | $724 | $18 |
| 25th Percentile | $34,980 | $2,915 | $673 | $17 |
An entry-level Bank Teller II with under 1 year experience makes about $36,783. With less than 2 years of experience, a mid-level Bank Teller II makes around $37,264. After 2-4 years, the Bank Teller II pay rises to about $38,432. Those senior Bank Teller II with 5-8 years of experience earn roughly $39,154, and those Bank Teller II having 8 years or more experience are expected to earn about $39,244 on average.
| Levels | Salary |
|---|---|
| Entry Level Bank Teller II | $36,783 |
| Intermediate Level Bank Teller II | $37,264 |
| Senior Level Bank Teller II | $38,432 |
| Specialist Level Bank Teller II | $39,154 |
| Expert Level Bank Teller II | $39,244 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 2% |
| Top Level | 4% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Product Knowledge: Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.
Mobile Banking: Mobile banking is the act of making financial transactions on a mobile device (cell phone, tablet, etc.).
| Skill | Salary | Demand |
|---|---|---|
|
Client Service
|
$41,049 |
9%
|
|
Scheduling
|
$40,673 |
8%
|
|
Leadership
|
$40,296 |
7%
|
|
Collaborating with Others
|
$39,920 |
6%
|
|
Written Communication
|
$39,920 |
6%
|
|
Career Development
|
$39,543 |
5%
|
