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Call Center Agent Quality Monitoring Senior Analyst Salary in Maine

Call Center Agent Quality Monitoring Senior Analyst Salary in Maine

How much does a Call Center Agent Quality Monitoring Senior Analyst make in Maine? The average Call Center Agent Quality Monitoring Senior Analyst salary in Maine is $58,500 as of March 26, 2024, but the range typically falls between $50,400 and $66,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Call Center Agent Quality Monitoring Senior Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $43,025 ME March 26, 2024
25th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $50,400 ME March 26, 2024
50th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $58,500 ME March 26, 2024
75th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $66,900 ME March 26, 2024
90th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary $74,548 ME March 26, 2024
25% $50,400 10% $43,025 90% $74,548 75% $66,900 $58,500 50%(Median) Didn’t find job title? Click
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Accounts Receivable Senior Analyst

Advanced Network Management Inc - Albuquerque, NM

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Receptionist/Call Center Agent

Alaska Behavioral Health - Anchorage, AK

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Senior Analyst - Real Estate Investment

augmentjobs - Los Angeles, CA

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Job Description

The Call Center Agent Quality Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Call Center Agent Quality Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Senior Analyst in Maine

Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Call Center Agent Quality Monitoring Senior Analyst

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Location Avg. Salary Date Updated
Location Saco, ME Avg. Salary $59,314 Date Updated March 26, 2024
Location Windham, ME Avg. Salary $59,374 Date Updated March 26, 2024
Location Abbot, ME Avg. Salary $56,971 Date Updated March 26, 2024
Location Acton, ME Avg. Salary $60,817 Date Updated March 26, 2024
Location Addison, ME Avg. Salary $56,971 Date Updated March 26, 2024
Location Albion, ME Avg. Salary $56,971 Date Updated March 26, 2024
Location Alfred, ME Avg. Salary $60,516 Date Updated March 26, 2024
Location Alna, ME Avg. Salary $58,834 Date Updated March 26, 2024
Location Andover, ME Avg. Salary $58,834 Date Updated March 26, 2024
Location Anson, ME Avg. Salary $56,971 Date Updated March 26, 2024

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New Hampshire

Call Center Agent Quality Monitoring Senior Analyst Salaries in Portsmouth, New Hampshire

About Maine    To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is ....More

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