1. What is the average salary of a Call Center Sales Representative I?
The average annual salary of Call Center Sales Representative I is $39,400.
In case you are finding an easy salary calculator,
the average hourly pay of Call Center Sales Representative I is $19;
the average weekly pay of Call Center Sales Representative I is $758;
the average monthly pay of Call Center Sales Representative I is $3,283.
2. Where can a Call Center Sales Representative I earn the most?
A Call Center Sales Representative I's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, a Call Center Sales Representative I earns the most in San Jose, CA, where the annual salary of a Call Center Sales Representative I is $49,400.
3. What is the highest pay for Call Center Sales Representative I?
The highest pay for Call Center Sales Representative I is $54,301.
4. What is the lowest pay for Call Center Sales Representative I?
The lowest pay for Call Center Sales Representative I is $30,994.
5. What are the responsibilities of Call Center Sales Representative I?
The Call Center Sales Representative I receives orders, and closes deals of company products or services. Makes and receives calls with the intent of promoting or selling company products or services. Being a Call Center Sales Representative I may respond to customer inquiries by following standard scripts and procedures. Identifies prospects and tracks sales activities in the computer-based systems. In addition, Call Center Sales Representative I selling is the focus of this position. May require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Sales Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
6. What are the skills of Call Center Sales Representative I
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
Telemarketing: Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing. Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing.
3.)
Back Office: The back office is the administration and support personnel who are not client-facing. Back-office personnel provide essential functions to the business.