Call Center Representative I - Inbound Salary in the United States

How much does a Call Center Representative I - Inbound make in the United States? The average Call Center Representative I - Inbound salary in the United States is $30,600 as of May 31, 2019, but the range typically falls between $27,900 and $34,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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Job Description

The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
27900
34600
30600

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
28600
36900
31700
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative I - Inbound in United States. The base salary for Call Center Representative I - Inbound ranges from $27,900 to $34,600 with the average base salary of $30,600. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $28,600 to $36,900 with the average total cash compensation of $31,700.
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27900
34600

 

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