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Call Center Sales Representative II Salary in the United States

How much does a Call Center Sales Representative II make in the United States?

As of August 01, 2026, the average salary for a Call Center Sales Representative II in the United States is $44,200 per year, which breaks down to an hourly rate of $21.

However, a Call Center Sales Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $51,651
  • Majority Range (25th-75th percentile): $40,800 to $48,100
  • Entry-Level (10th percentile): $37,704
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View as table View as graph 25% $40,800 10% $37,704 90% $51,651 75% $48,100 $44,200 50%(Median) Didn’t find job title? Click

Call Center Sales Representative II Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $48,100 $4,008 $925 $23
Average $44,200 $3,683 $850 $21
25th Percentile $40,800 $3,400 $785 $20
Check out Call Center Sales Representative II Job Openings in the United States
Call Center Representative

Zolidco - Columbus, OH

Call Center Representative

Nesco Resource - Columbus, OH

Call Center Representative

Nexxaworks - Columbus, OH

Call Center Representative

BeloForm Craft - Columbus, OH

Search More Call Center Sales Representative II Jobs in the United States

Key Factors That Influence Call Center Sales Representative II Salaries

A Call Center Sales Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Call Center Sales Representative Salaries?

Experience is a primary driver of a Call Center Sales Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Call Center Sales Representative I (0-1 years): $38,798
  • Call Center Sales Representative II (1-3 years): $44,191
  • Call Center Sales Representative III (3-5 years): $50,842
  • Call Center Inside Sales Team Leader (5+ years): $64,798
Job Role Years of Experience Average Salary
Call Center Sales Representative I0-1 years$38,798
Call Center Sales Representative II1-3 years$44,191
Call Center Sales Representative III3-5 years$50,842
Call Center Inside Sales Team Leader5+ years$64,798
$38,798 Call Cent...
$44,191 Call Cent...
$50,842 Call Cent...
$64,798 Call Cent...
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What Am I Worth?

How Do Call Center Sales Representative II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Center Sales Representative IIs. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $49,000.
  • California: $48,800.
  • Massachusetts: $48,100.

Top Paying Cities for Call Center Sales Representative IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $55,800
  • San Francisco: $55,200
  • Oakland: $54,000

What Skills Can Increase a Call Center Sales Representative II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 17.37% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Technical Services (Mentioned in 1.71% Job Postings): Technical services are services that an IT organization provides to support business services or IT operations. Employee provisioning, backup and recovery, storage, and self-service help desk are examples of technical services
  • Talent Acquisition (Mentioned in 1.19% Job Postings): Talent acquisition is the process of identifying organizational staffing needs, recruiting qualified candidates and selecting the candidates best suited for the available positions.
See More Skills
Skills Demand Percentage
Customer Service 17.37%
Technical Services 1.71%
Talent Acquisition 1.19%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Call Center Sales Representative II's salary.
  • Planning: Can increase your salary by up to 14%.
  • Attention to Detail: Can increase your salary by up to 7%.
  • Commitment: Can increase your salary by up to 6%.
Skill Salary Salary % Increase
Planning
$50,388
14%
Attention to Detail
$47,294
7%
Commitment
$46,852
6%
Telemarketing
$46,852
6%
Goal Oriented
$46,410
5%
Support Services
$45,526
3%
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Call Center Sales Representative II Salary by Company Size: Startups vs. Enterprise

Call Center Sales Representative II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $49,479. While startup companies pay approximate $41,858.

Call Center Sales Representative II Salary by Company Size

Company Size Employees Average Salary
Startup1~50$41,858
Growth Stage51~500$44,270
Established501~5000$47,781
Enterprise5000+$49,479

Call Center Sales Representative II Salary by Industry: Top Paying Sectors

For Call Center Sales Representative II roles, the industry you choose can affect earning potential by as much as 44% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, Call Center Sales Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Call Center Sales Representative II as a support function rather than a direct revenue driver.

The top paying industries for a Call Center Sales Representative II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$53,040$26.020%
Pharmaceuticals$52,156$25.018%
Software & Networking$51,714$25.017%
Biotechnology$50,830$24.015%
Internet$49,504$24.012%

How Education impacts a Call Center Sales Representative II's Salary?

Your level of education can impact your salary potential. While many Call Center Sales Representative IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Call Center Sales Representative II with a High School Diploma or Technical Certificate is between $41,993 and $45,345).

Call Center Sales Representative II Salaries by Degree Level

Typical Education for Call Center Sales Representative II
Degree Level % of user with this level of education
No Diploma 3.4%
High School 44.1%
Associates 14.4%
Bachelors 32.2%
Masters 5.9%
Doctorate 0.0%
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Call Center Sales Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Center Sales Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Call Center Sales Representative II Salary Growth & Career Path

For a Call Center Sales Representative II, the most direct path to higher earnings is advancing to the Call Center Sales Representative III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $50,900 - a projected growth of 15% over your current level.

Salary Trends for Call Center Sales Representative II

Salaries for a Call Center Sales Representative II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $39,353 in 2023 to around $37,945 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Call Center Sales Representative II salary trends, .

Average Annual Salary of Call Center Sales Representative II Over Time

2022
$???
2023
$39,353
2024
$38,354
2025
$37,945
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $39,353
2024 $38,354
2025 $37,945
2026
View More
2027
View More

Most common benefits for Call Center Sales Representative II

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Call Center Sales Representative II

Here are companies hiring for Call Center Sales Representative II and their salaries, click below for more details.

Find Your Next Call Center Sales Representative II Job

Ready to take the next step in your career? Browse thousands of current Call Center Sales Representative II job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Lap of Love

    Columbus, OH

    Lap of Love | Columbus, OH

    Join Lap Of Love As A Call Center Representative And Love What You Do. Lap of Love is looking for an experienced Call Center Representative, referred to in... more

    7 Days Ago

  • Entertainment Travel Associates

    Columbus, OH

    Entertainment Travel Associates | Columbus, OH

    Job Description. Job Description. Company Description. At. Biz Voice Boost. we believe that meaningful connections drive business success. We are a growing... more

    7 Days Ago

  • NESCO Inc

    Columbus, OH

    NESCO Inc | Columbus, OH

    Call Center Customer Support Representative Small EnginesLocation: West ColumbusSchedule: MondayFriday, 8:30 AM5:00 PM (Overtime as needed)Pay: Competitive... more

    7 Days Ago

  • Access 2 Interpreters, LLC.

    Columbus, OH

    Access 2 Interpreters, LLC. | Columbus, OH

    Job Description. Job Description. Dispatcher/Scheduler/Quality. Control 9am - 5pm ($22.00/hr)We are looking for a. Dispatcher/Scheduler. to work with our I... more

    4 Days Ago

  • Apex Focus Group Inc.

    Columbus, OH

    Apex Focus Group Inc. | Columbus, OH

    Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time. Description. Our company is seeking individuals to p... more

    17 Days Ago

  • improveit! Home Remodeling

    Columbus, OH

    improveit! Home Remodeling | Columbus, OH

    Inside Sales Contact Center Representative. Ready to turn great conversations into real career growth. Improveit Home Remodeling has helped homeowners love... more

    5 Days Ago

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FAQ about Call Center Sales Representative II

1. What industry pays the highest salary for Call Center Sales Representative II?

The Financial Services industry offers the highest average compensation for Call Center Sales Representative II roles, with salaries approximately 20% above the market median.

2. What is the salary of a US sales rep?

The estimated salary for a Call Center Sales Representative in the United States ranges from $39,700 to $52,800 per year, with a midpoint average of $45,400. These figures reflect the typical earnings for this role based on collected data.

3. Which customer service pays the most?

Among customer service roles, a Call Center Sales Representative offers competitive pay, with salaries ranging from $39,700 to $52,800. The average salary is approximately $45,400, making it one of the better-paying positions in the customer service sector. Other roles like bank tellers and medical receptionists may not match this earning potential.

4. Is call center agent a stressful job?

Working as a Call Center Sales Representative can indeed be stressful. Agents must respond to customer inquiries in real-time, which can lead to feelings of exhaustion and pressure. However, the role offers a competitive salary range, with a minimum of $39,700, a mid-level salary of $45,400, and a maximum of $52,800, which can help mitigate some stress through financial stability.

5. What is the highest entry level salary?

The highest entry-level salary for a Call Center Sales Representative is $52,800. This position offers a salary range with a minimum of $39,700 and a midpoint of $45,400, making it a competitive option for those starting their careers in sales.

6. What is the highest paid call center job?

The highest paid call center job can vary, but positions like Call Center Analyst and Call Center Consultant often offer competitive salaries. For a Call Center Sales Representative, the salary ranges from $39,700 to $52,800, with a mid-point of $45,400. Other roles may exceed this range, depending on experience and responsibilities.

7. Do call centers make good money?

Call center sales representatives can earn a competitive salary, with a minimum of $39,700, a mid-range of $45,400, and a maximum of $52,800 annually. While a small home-based call center may generate $10,000 to $25,000 monthly, actual profits will vary based on operational costs and pricing strategies. Successful centers can achieve annual revenues exceeding $100,000.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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