Call Center Scheduling Manager Salary in Philadelphia, Pennsylvania

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Call Center Scheduling Manager Salary in Philadelphia, PA

How much does a Call Center Scheduling Manager make in Philadelphia, PA? The average Call Center Scheduling Manager salary in Philadelphia, PA is $115,800 as of May 28, 2024, but the range typically falls between $96,200 and $130,800. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Scheduling Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Scheduling Manager Salary $78,355 Philadelphia,PA May 28, 2024
25th Percentile Call Center Scheduling Manager Salary $96,200 Philadelphia,PA May 28, 2024
50th Percentile Call Center Scheduling Manager Salary $115,800 Philadelphia,PA May 28, 2024
75th Percentile Call Center Scheduling Manager Salary $130,800 Philadelphia,PA May 28, 2024
90th Percentile Call Center Scheduling Manager Salary $144,457 Philadelphia,PA May 28, 2024
25% $96,200 10% $78,355 90% $144,457 75% $130,800 $115,800 50%(Median) Didn’t find job title? Click
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On Call Client Care Scheduling Manager (Weeknights and Weekends)

Visiting Angels of Jenkintown - Jenkintown, PA

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Assistant Call Center Manager

Sun East Federal Credit Union - Aston, PA

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Job Description

The Call Center Scheduling Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Call Center Scheduling Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Call Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Call Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Call Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Job Openings for Call Center Scheduling Manager in Philadelphia, PA
  • The Curare Group - Pittsburgh, PA
    Attention H1 Visa Candidates. This large regional hospital in Western Pennsylvania might be the place for you. Enjoy a 7 on/7off schedule, days shift with ...
    - Just Posted
  • Visiting Angels of Jenkintown - Jenkintown, PA
    Visiting Angels is a private, non-medical home care agency seeking an organized, efficient, and friendly individual to join our team as On Call Client Care...
    - Just Posted
  • Sun East Federal Credit Union - Aston, PA
    Sun East Federal Credit Union. of. Aston, PA. is seeking an. Assistant Call Center Manager to join our team. Are you a self-starter with call center experi...
    - 1 Day Ago
  • OSS Health - York, PA
    LI-JB1. JOB SUMMARY. The job function of the Call Center Manager is to effectively manage the Call Center staff, who they train, hire, monitor, and motivat...
    - 4 Days Ago
  • Citadel - West Chester, PA
    Job Overview. The Real Estate Call Center Assistant Manager is responsible for managing the day-to-day functions of the real estate call center representat...
    - Just Posted

Career Path for this job

  1. Down a level:

    Call Center Scheduling Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Call Center Scheduling Manager

    5 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Call Center Scheduling Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
96200
130800
115800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
102100
146800
127300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Scheduling Manager in Philadelphia, PA. The base salary for Call Center Scheduling Manager ranges from $96,200 to $130,800 with the average base salary of $115,800. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $102,100 to $146,800 with the average total cash compensation of $127,300.
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96200
130800

 

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About Philadelphia, Pennsylvania    Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most popul....More

Philadelphia, Pennsylvania  area prices were up 1.0% from a year ago    View the Cost of Living in Philadelphia, Pennsylvania

Call Center Scheduling Manager Salary in popular cities: Pittsburgh, Allentown, Erie

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Salary estimation for Call Center Scheduling Manager at companies like : Twenty50, Gentry County FSD, One Group Southwest Cal BRE 01766570

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