How much does a Call Center Scheduling Manager make in Pennsylvania? The average Call Center Scheduling Manager salary in Pennsylvania is $109,100 as of April 24, 2024, but the range typically falls between $90,600 and $123,300. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Scheduling Manager Salary | $73,757 | PA | April 24, 2024 |
25th Percentile Call Center Scheduling Manager Salary | $90,600 | PA | April 24, 2024 |
50th Percentile Call Center Scheduling Manager Salary | $109,100 | PA | April 24, 2024 |
75th Percentile Call Center Scheduling Manager Salary | $123,300 | PA | April 24, 2024 |
90th Percentile Call Center Scheduling Manager Salary | $136,228 | PA | April 24, 2024 |
The Call Center Scheduling Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Call Center Scheduling Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Call Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Call Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Call Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Stroudsburg, PA | Avg. Salary $110,487 | Date Updated April 24, 2024 |
Location Aaronsburg, PA | Avg. Salary $106,007 | Date Updated April 24, 2024 |
Location Abbottstown, PA | Avg. Salary $106,444 | Date Updated April 24, 2024 |
Location Abington, PA | Avg. Salary $115,296 | Date Updated April 24, 2024 |
Location Ackermanville, PA | Avg. Salary $114,859 | Date Updated April 24, 2024 |
Location Acme, PA | Avg. Salary $102,072 | Date Updated April 24, 2024 |
Location Acosta, PA | Avg. Salary $98,138 | Date Updated April 24, 2024 |
Location Adah, PA | Avg. Salary $106,990 | Date Updated April 24, 2024 |
Location Adamsburg, PA | Avg. Salary $107,209 | Date Updated April 24, 2024 |
Location Adamstown, PA | Avg. Salary $108,739 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
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