upper level job

Claims Service and Operations Director Salary in the United States

How much does a Claims Service and Operations Director make in the United States?

As of January 01, 2026, the average salary for a Claims Service and Operations Director in the United States is $183,300 per year, which breaks down to an hourly rate of $88.

However, a Claims Service and Operations Director's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $214,631
  • Majority Range (25th-75th percentile): $171,400 to $199,700
  • Entry-Level (10th percentile): $160,566
Compensation Planning
Develop a Job Description
Pay Equity
2025 Compensation Trend
AI Onboarding
Smart Recruiting
Salary Salary + Bonus Benefits
Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $171,400 10% $160,566 90% $214,631 75% $199,700 $183,300 50%(Median) Didn’t find job title? Click

Claims Service and Operations Director Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $199,700 $16,642 $3,840 $96
Average $183,300 $15,275 $3,525 $88
25th Percentile $171,400 $14,283 $3,296 $82
Check out Claims Service and Operations Director Job Openings in the United States
DIRECTOR OF NURSING

Southbrooke Manor Nursing and Rehabiliation Center - EDNA, TX

Director of Nursing

Southwest Healthcare Services - BOWMAN, ND

Director of Nursing

Northfield Retirement Community - SCOTTSBLUFF, NE

Psychiatrist and Medical Director

Confidential - , MO

Search More Claims Service and Operations Director Jobs in the United States
Select State
Select City
Choose Similar Job
Choose Category
Cost of Living
Hourly Wages
See it in Action

Key Factors That Influence Claims Service and Operations Director Salaries

A Claims Service and Operations Director's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Claims Service and Operations Director Salaries?

Experience is a primary driver of a Claims Service and Operations Director's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Claims Investigations Supervisor II (3-5 years): $100,670
  • Claim Examinations/Adjustments Manager (5+ years): $127,456
  • Claims Review and Settlement Senior Manager (5+ years): $148,912
  • Claims Service and Operations Director (5+ years): $183,226
  • Vice President of Claims (5+ years): $214,195
Job Role Years of Experience Average Salary
Claims Investigations Supervisor II3-5 years$100,670
Claim Examinations/Adjustments Manager5+ years$127,456
Claims Review and Settlement Senior Manager5+ years$148,912
Claims Service and Operations Director5+ years$183,226
Vice President of Claims5+ years$214,195
$100,670 Claims In...
$127,456 Claim Exa...
$148,912 Claims Re...
$183,226 Claims Se...
$214,195 Vice Pres...
View as Table
View as Graph

What Am I Worth?

Top Paying Cities for Claims Service and Operations Directors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $231,200
  • San Francisco: $228,900
  • Oakland: $223,800

What Skills Can Increase a Claims Service and Operations Director's Salary?

Demanded Skills for the Role:

  • Leadership (Mentioned in 9.74% Job Postings): Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  • Continuous Improvement (Mentioned in 2.59% Job Postings): A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.
  • Negotiation and Settlement (Mentioned in 1.22% Job Postings): Negotiations allow the parties to agree to an outcome which is mutually satisfactory. The actual terms of the agreement must be concluded by the parties and can be as broad or as specific as the parties desire. It can be recorded in the form of an agreement.
See More Skills
Skills Demand Percentage
Leadership 9.74%
Continuous Improvement 2.59%
Negotiation and Settlement 1.22%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Claims Service and Operations Director's salary.
  • CPT: Can increase your salary by up to 9%.
  • PowerPoint: Can increase your salary by up to 8%.
  • Financial Services: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
CPT
 $199,797
9%
PowerPoint
 $197,964
8%
Financial Services
 $196,131
7%
Call Center
 $194,298
6%
Managed Care
 $194,298
6%
Actuarial
 $194,298
6%
Get Latest Data

How Education impacts a Claims Service and Operations Director's Salary?

Your level of education can impact your salary potential. While many Claims Service and Operations Directors enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Claims Service and Operations Director with a Bachelor's Degree is between $174,809 and $188,684).

Claims Service and Operations Director Salaries by Degree Level

Typical Education for Claims Service and Operations Director
Degree Level % of user with this level of education
No Diploma 5.9%
High School 5.9%
Associates 11.8%
Bachelors 41.2%
Masters 17.6%
Doctorate 17.6%
view as graph

Claims Service and Operations Director Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Claims Service and Operations Director's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on January 01, 2026
$171,400
Average $183,300/year
$199,700
$14,283
Average $15,275/month
$16,642
$3,296
Average $3,525/week
$3,840
$82
Average $88/hour
$96
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $199,700 $16,642 $3,840 $96
Average $183,300 $15,275 $3,525 $88
25th Percentile $171,400 $14,283 $3,296 $82

Claims Service and Operations Director Salary Growth & Career Path

Claims Service and Operations Director
Vice President of Claims

For a Claims Service and Operations Director, the most direct path to higher earnings is advancing to the Vice President of Claims role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $214,190 - a projected growth of 17% over your current level.

Salaries of jobs related to Claims Service and Operations Director

Salary Trends for Claims Service and Operations Director

Salaries for a Claims Service and Operations Director can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $151,595 in 2023 to around $151,569 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Claims Service and Operations Director salary trends, .

Average Annual Salary of Claims Service and Operations Director Over Time

2022
$???
2023
$151,595
2024
$152,531
2025
$151,569
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $151,595
2024 $152,531
2025 $151,569
2026
View More
2027
View More

Most common benefits for Claims Service and Operations Director

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.

Compensation Planning

Common company salaries for Claims Service and Operations Director

Here are companies hiring for Claims Service and Operations Director and their salaries, click below for more details.

Find Your Next Claims Service and Operations Director Job

Ready to take the next step in your career? Browse thousands of current Claims Service and Operations Director job openings on our job board. Use the search bar below to find your perfect match.

United States
For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

FAQ about Claims Service and Operations Director

1. What is the average salary of a director in the US?

The average salary for a Claims Service and Operations Director in the US ranges from $162,600 to $215,800, with a midpoint salary of $186,700. This reflects the typical compensation for this role, highlighting the competitive nature of director-level positions in the industry.

2. How much does an operations director make in the US?

The estimated total pay for a Claims Service and Operations Director in the US ranges from $162,600 to $215,800 per year. The midpoint salary is approximately $186,700. These figures reflect the salary range based on industry data and provide a comprehensive view of compensation for this role.

3. Is director of operations stressful?

Operations Directors often work in high-pressure environments, which can lead to stress affecting mental and physical health. With salaries ranging from $162,600 to $215,800, it's crucial for them to maintain a balanced approach to work and life to prevent chronic stress, fatigue, and related health issues that can impair judgment and productivity.

4. What is the highest salary of a Director Of Operations?

The highest salary for a Claims Service and Operations Director is $215,800. While salaries can vary, the minimum is $162,600 and the midpoint is $186,700. This reflects a more competitive range compared to other Director of Operations roles, which typically see top earners making around $162,000 annually.

5. How much does a Director Of Operations make in the US?

The salary for a Claims Service and Operations Director in the US ranges from $162,600 to $215,800, with a midpoint of $186,700. This reflects a competitive compensation structure for this role, which may also include additional cash benefits.

6. What is the salary of a claims director at Progressive Insurance?

The salary range for a Claims Service and Operations Director is approximately $162,600 to $215,800 per year. The midpoint salary is around $186,700. This reflects the base salary without including additional compensation or benefits.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
lower level job