How much does a Customer Retention/Insights Manager make in the United States? The average Customer Retention/Insights Manager salary in the United States is $90,760 as of March 26, 2024, but the range typically falls between $81,030 and $104,620. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Retention/Insights Manager Salary | $72,171 | US | March 26, 2024 |
25th Percentile Customer Retention/Insights Manager Salary | $81,030 | US | March 26, 2024 |
50th Percentile Customer Retention/Insights Manager Salary | $90,760 | US | March 26, 2024 |
75th Percentile Customer Retention/Insights Manager Salary | $104,620 | US | March 26, 2024 |
90th Percentile Customer Retention/Insights Manager Salary | $117,239 | US | March 26, 2024 |
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The Customer Retention/Insights Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Retention/Insights Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Retention/Insights Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Retention/Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Retention/Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
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