Customer Service and Support Team Leader Salary in Florida
Customer Service and Support Team Leader Salary in Florida
How much does a Customer Service and Support Team Leader make in Florida? The average Customer Service and Support Team Leader salary in Florida is $59,940 as of May 28, 2024, but the range typically falls between $53,060 and $67,940. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service and Support Team Leader Salary | $46,796 | FL | May 28, 2024 |
| 25th Percentile Customer Service and Support Team Leader Salary | $53,060 | FL | May 28, 2024 |
| 50th Percentile Customer Service and Support Team Leader Salary | $59,940 | FL | May 28, 2024 |
| 75th Percentile Customer Service and Support Team Leader Salary | $67,940 | FL | May 28, 2024 |
| 90th Percentile Customer Service and Support Team Leader Salary | $75,224 | FL | May 28, 2024 |
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Job Description
The Customer Service and Support Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Service and Support Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Service and Support Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Service and Support Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Service and Support Team Leader typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
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Bass Pro Shops - Islamorada, FLBass Pro Shops - 81576 Overseas Hwy [Department Supervisor] As a Team Lead at Bass Pro Shops, you'll: Support GSM/DM in achievement of Departmental Sales, ...- 1 Day Ago
Career Path for this job
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Down a level:
Customer Care Representative IV
5 - 7 years experience
High School Diploma or Technical Certificate -
This Job:
Customer Service and Support Team Leader
2 + years experience
Bachelor's Degree -
Up a level:
Customer Care Supervisor
3 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service and Support Team Leader
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Coconut Creek, FL | Avg. Salary $60,948 | Date Updated May 28, 2024 |
| Location Alachua, FL | Avg. Salary $57,037 | Date Updated May 28, 2024 |
| Location Alford, FL | Avg. Salary $53,756 | Date Updated May 28, 2024 |
| Location Altamonte Springs, FL | Avg. Salary $59,876 | Date Updated May 28, 2024 |
| Location Altha, FL | Avg. Salary $55,144 | Date Updated May 28, 2024 |
| Location Altoona, FL | Avg. Salary $58,109 | Date Updated May 28, 2024 |
| Location Alturas, FL | Avg. Salary $59,434 | Date Updated May 28, 2024 |
| Location Alva, FL | Avg. Salary $58,866 | Date Updated May 28, 2024 |
| Location Anna Maria, FL | Avg. Salary $59,750 | Date Updated May 28, 2024 |
| Location Anthony, FL | Avg. Salary $56,721 | Date Updated May 28, 2024 |
About Florida
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About Florida Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the w....More
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