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Customer Service Center Scheduler I Salary in the United States

How much does a Customer Service Center Scheduler I make in the United States?

As of September 01, 2026, the average salary for a Customer Service Center Scheduler I in the United States is $52,823 per year, which breaks down to an hourly rate of $25.

However, a Customer Service Center Scheduler I's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $66,444
  • Majority Range (25th-75th percentile): $46,743 to $59,953
  • Entry-Level (10th percentile): $41,207
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Customer Service Center Scheduler I Salaries

A Customer Service Center Scheduler I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Center Scheduler Salaries?

Experience is a primary driver of a Customer Service Center Scheduler I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service Center Scheduler I (0-2 years): $52,805
  • Call Center Scheduler II (2-4 years): $59,903
  • Call Center Scheduler III (4-7 years): $72,644
  • Call Center Scheduling Supervisor (7+ years): $78,770
  • Call Center Scheduling Manager (7+ years): $111,996
Job Role Years of Experience Average Salary
Customer Service Center Scheduler I0-2 years$52,805
Call Center Scheduler II2-4 years$59,903
Call Center Scheduler III4-7 years$72,644
Call Center Scheduling Supervisor7+ years$78,770
Call Center Scheduling Manager7+ years$111,996
View as Graph

How Do Customer Service Center Scheduler I Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Center Scheduler Is. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $58,483.
  • California: $58,263.
  • Massachusetts: $57,483.

Top Paying Cities for Customer Service Center Scheduler Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $66,623
  • San Francisco: $65,893
  • Oakland: $64,503

What Skills Can Increase a Customer Service Center Scheduler I's Salary?

Demanded Skills for the Role:

  • Scheduling (Mentioned in 17.38% Job Postings): Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  • Triage (Mentioned in 1.81% Job Postings): Triage (/ˈtriːɑːʒ, triˈɑːʒ/) is the process of determining the priority of patients' treatments based on the severity of their condition. This rations patient treatment efficiently when resources are insufficient for all to be treated immediately; influencing the order and priority of emergency treatment, emergency transport, or transport destination for the patient. This article covers the various types of triage systems as it occurs in medical emergencies, including the prehospital setting, disasters, and emergency department treatment, along with their limitations and ethical considerations.
  • Impromptu (Mentioned in 0.9% Job Postings): Impromptu is something done without advance thought or without a plan. An impromptu party/performance.
Skills Demand Percentage
Scheduling 17.38%
Triage 1.81%
Impromptu 0.9%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Service Center Scheduler I's salary.

  • Service Excellence: Can increase your salary by up to 186%.
  • Analysis: Can increase your salary by up to 32%.
  • EHR: Can increase your salary by up to 19%.
Skill Salary Salary % Increase
Service Excellence $151,074
186%
Analysis $69,726
32%
EHR $62,859
19%
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Customer Service Center Scheduler I Salary by Company Size: Startups vs. Enterprise

Customer Service Center Scheduler I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $59,032. While startup companies pay approximate $49,935.

Customer Service Center Scheduler I Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $49,935
Growth Stage 51~500 $52,811
Established 501~5000 $57,003
Enterprise 5000+ $59,032

Customer Service Center Scheduler I Salary by Industry: Top Paying Sectors

For Customer Service Center Scheduler I roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 30% above the average. In contrast, Customer Service Center Scheduler positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Service Center Scheduler I as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Center Scheduler I

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$68,670$33.030%
Financial Services$66,029$32.025%
Internet$63,388$30.020%
Pharmaceuticals$63,388$30.020%
Biotechnology$60,746$29.015%

How Education impacts a Customer Service Center Scheduler I's Salary?

Your level of education can impact your salary potential. While many Customer Service Center Scheduler Is enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Service Center Scheduler I with a High School Diploma or Technical Certificate is between $50,409 and $54,494).

Customer Service Center Scheduler I Salaries by Degree Level

Typical Education for Customer Service Center Scheduler I
Degree Level % of user with this level of education
No Diploma 4.3%
High School 48.9%
Associates 23.4%
Bachelors 23.4%
Masters 0.0%
Doctorate 0.0%
View as Graph

Customer Service Center Scheduler I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Center Scheduler I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$46,743
Average $52,823/year
$59,953
$3,895
Average $4,402/month
$4,996
$899
Average $1,016/week
$1,153
$22
Average $25/hour
$29
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $59,953 $4,996 $1,153 $29
Average $52,823 $4,402 $1,016 $25
25th Percentile $46,743 $3,895 $899 $22

Customer Service Center Scheduler I Salary Growth & Career Path

Customer Service Center Scheduler I

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As a Customer Service Center Scheduler I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Next Step Role Estimate Salary Projected Raise
Call Center Scheduler II $59,893 13%
Call Center Traffic and Scheduling Analyst II $57,100 8%

Most common benefits for Customer Service Center Scheduler I

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Customer Service Center Scheduler I

Here are companies hiring for Customer Service Center Scheduler I and their salaries, click below for more details.

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FAQ about Customer Service Center Scheduler I

1. What industry pays the highest salary for Customer Service Center Scheduler I?

The Software & Networking industry offers the highest average compensation for Customer Service Center Scheduler I roles, with salaries approximately 30% above the market median.

2. How much do customer service reps make in USA?

Customer Service Center Schedulers in the USA earn between $47,023 and $63,183 annually, with a median salary of $53,813. This translates to an hourly wage range of approximately $22.60 to $30.36, depending on experience and location.

3. What is the hourly rate for customer service representative?

The hourly rate for a Customer Service Center Scheduler can be estimated based on the salary data provided. With a minimum salary of $47,023, a mid-salary of $53,813, and a maximum salary of $63,183, the hourly rates would range approximately from $22.61 to $30.37, depending on experience and location.

4. Is customer service a high demand job?

Yes, customer service roles, including Customer Service Center Scheduler positions, are in high demand as companies seek to handle increasing customer interactions. The salary range for this role typically falls between $47,023 and $63,183, reflecting the importance of skilled professionals in maintaining customer satisfaction and operational efficiency.

5. How much do schedulers make in the US House?

Schedulers in the US House earn a salary range between $47,023 and $63,183, with a median salary of approximately $53,813. In comparison, House Schedulers in D.C. offices have a median salary of around $67,685, while those in district/state offices earn about $72,557.

6. What are the 3 types of scheduler?

There are three types of schedulers: the long-term scheduler, which admits processes to the Ready queue; the medium-term scheduler, which blocks processes for resource access; and the short-term scheduler, which admits processes from the Ready queue to the CPU for execution. In the context of a Customer Service Center Scheduler, salaries range from $47,023 to $63,183, with a midpoint of $53,813.

7. How much does a senior scheduler earn in USA?

As of now, the salary for a Customer Service Center Scheduler in the USA ranges from $47,023 to $63,183 annually, with a midpoint of $53,813. This translates to approximately $22.59 to $30.37 per hour, or $3,918 to $5,265 per month.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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