How much does a Customer Service Escalation Specialist make in Arkansas? The average Customer Service Escalation Specialist salary in Arkansas is $50,100 as of April 24, 2024, but the range typically falls between $44,100 and $57,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Escalation Specialist Salary | $38,637 | AR | April 24, 2024 |
25th Percentile Customer Service Escalation Specialist Salary | $44,100 | AR | April 24, 2024 |
50th Percentile Customer Service Escalation Specialist Salary | $50,100 | AR | April 24, 2024 |
75th Percentile Customer Service Escalation Specialist Salary | $57,600 | AR | April 24, 2024 |
90th Percentile Customer Service Escalation Specialist Salary | $64,428 | AR | April 24, 2024 |
The Customer Service Escalation Specialist coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Specialist requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. In addition, Customer Service Escalation Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Escalation Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Escalation Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Texarkana, AR | Avg. Salary $49,907 | Date Updated April 24, 2024 |
Location Adona, AR | Avg. Salary $49,962 | Date Updated April 24, 2024 |
Location Alexander, AR | Avg. Salary $50,401 | Date Updated April 24, 2024 |
Location Alicia, AR | Avg. Salary $51,060 | Date Updated April 24, 2024 |
Location Alix, AR | Avg. Salary $47,656 | Date Updated April 24, 2024 |
Location Alleene, AR | Avg. Salary $49,797 | Date Updated April 24, 2024 |
Location Alma, AR | Avg. Salary $47,875 | Date Updated April 24, 2024 |
Location Almyra, AR | Avg. Salary $48,644 | Date Updated April 24, 2024 |
Location Alpena, AR | Avg. Salary $49,522 | Date Updated April 24, 2024 |
Location Alpine, AR | Avg. Salary $49,303 | Date Updated April 24, 2024 |
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About Arkansas Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of....More
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