How much does a Customer Service/Retention Manager make in Westerly, RI? The average Customer Service/Retention Manager salary in Westerly, RI is $96,843 as of April 24, 2024, but the range typically falls between $86,453 and $111,623. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service/Retention Manager Salary | $76,993 | Westerly,RI | April 24, 2024 |
25th Percentile Customer Service/Retention Manager Salary | $86,453 | Westerly,RI | April 24, 2024 |
50th Percentile Customer Service/Retention Manager Salary | $96,843 | Westerly,RI | April 24, 2024 |
75th Percentile Customer Service/Retention Manager Salary | $111,623 | Westerly,RI | April 24, 2024 |
90th Percentile Customer Service/Retention Manager Salary | $125,079 | Westerly,RI | April 24, 2024 |
The Customer Service/Retention Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Service/Retention Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Service/Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Service/Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service/Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Experience Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Experience Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Segment Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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About Westerly, Rhode Island Westerly is a town on the southwestern shoreline of Washington County, Rhode Island, first settled by English colonists in 1661 and incorporated as a ....More
Westerly, Rhode Island area prices were up 1.7% from a year ago View the Cost of Living in Westerly, Rhode Island
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