How much does a Customer Service/Retention Manager make in Westerly, RI? The average Customer Service/Retention Manager salary in Westerly, RI is $96,843 as of April 24, 2024, but the range typically falls between $86,453 and $111,623. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service/Retention Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Manager Salary $76,993 Westerly,RI April 24, 2024
25th Percentile Customer Service/Retention Manager Salary $86,453 Westerly,RI April 24, 2024
50th Percentile Customer Service/Retention Manager Salary $96,843 Westerly,RI April 24, 2024
75th Percentile Customer Service/Retention Manager Salary $111,623 Westerly,RI April 24, 2024
90th Percentile Customer Service/Retention Manager Salary $125,079 Westerly,RI April 24, 2024
25% $86,453 10% $76,993 90% $125,079 75% $111,623 $96,843 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Service/Retention Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Service/Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Service/Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service/Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Manager in Westerly, RI
  • Job Description. Job Description. ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interco...
    - 1 Day Ago
  • Customer Experience Manager page is loaded **Customer Experience Manager. Customer Experience Manager. locationsWesterly-19 Airport Rd time typePart time p...
    - 1 Day Ago
  • Growing your career as a Full or Part- Time. Remote Customer Care Manager. is an incredible opportunity to develop valuable skills. If you are strong in le...
    - 4 Days Ago
  • Job Title: Senior Manager, Global Customer Support. Job Description. The Senior Manager, Global Customer Support will have a passion for delivering extraor...
    - 5 Days Ago
  • Customer Service Manager. Job Description. The Customer Service Manager is responsible for overseeing the daily operations of the customer service departme...
    - 2 Days Ago

Career Path for this job

  1. Down a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Service/Retention Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
86453
111623
96843

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
93203
126583
109453
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service/Retention Manager in Westerly, RI. The base salary for Customer Service/Retention Manager ranges from $86,453 to $111,623 with the average base salary of $96,843. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $93,203 to $126,583 with the average total cash compensation of $109,453.
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86453
111623

 

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About Westerly, Rhode Island    Westerly is a town on the southwestern shoreline of Washington County, Rhode Island, first settled by English colonists in 1661 and incorporated as a ....More

Westerly, Rhode Island  area prices were up 1.7% from a year ago    View the Cost of Living in Westerly, Rhode Island

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