As of February 01, 2025, the average annual salary for a Field Customer Support Supervisor in Detroit, MI is $95,890. According to Salary.com, salaries can range from a low of $74,302 to a high of $117,669, with most professionals earning between $84,590 and $107,290.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $107,290 | $8,941 | $2,063 | $52 |
| Average | $95,890 | $7,991 | $1,844 | $46 |
| 25th Percentile | $84,590 | $7,049 | $1,627 | $41 |
An entry-level Field Customer Support Supervisor with under 1 year experience makes about $90,769. With less than 2 years of experience, a mid-level Field Customer Support Supervisor makes around $91,270. After 2-4 years, the Field Customer Support Supervisor pay rises to about $92,439. Those senior Field Customer Support Supervisor with 5-8 years of experience earn roughly $93,775, and those Field Customer Support Supervisor having 8 years or more experience are expected to earn about $95,281 on average.
| Levels | Salary |
|---|---|
| Entry Level Field Customer Support Supervisor | $90,769 |
| Intermediate Level Field Customer Support Supervisor | $91,270 |
| Senior Level Field Customer Support Supervisor | $92,439 |
| Specialist Level Field Customer Support Supervisor | $93,775 |
| Expert Level Field Customer Support Supervisor | $95,281 |
| Entry Level | 5% |
| Mid Level | 5% |
| Senior Level | 4% |
| Top Level | 2% |
| Experienced | 1% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Operations Support: A process invoices; approve purchase orders and negotiate with vendors; coordinate deliveries of supplies; and manage calendars.
Support Services: Support Services means those activities provided to or on behalf of a person in the areas of personal care and assistance and property maintenance in order to allow a person to live in the least restrictive environment.
| Skill | Salary | Demand |
|---|---|---|
|
Electronic Troubleshooting
|
$112,191 |
17%
|
|
Store Operations
|
$104,520 |
9%
|
|
Triage
|
$103,561 |
8%
|
|
Operations Support
|
$103,561 |
8%
|
|
Support Services
|
$102,602 |
7%
|
|
Collaboration
|
$101,643 |
6%
|
