Help Desk Technician II Salary in Illinois
Help Desk Technician II Salary in Illinois
How much does a Help Desk Technician II make in Illinois? The average Help Desk Technician II salary in Illinois is $59,400 as of March 26, 2024, but the range typically falls between $53,500 and $66,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Technician II Salary | $48,128 | IL | March 26, 2024 |
| 25th Percentile Help Desk Technician II Salary | $53,500 | IL | March 26, 2024 |
| 50th Percentile Help Desk Technician II Salary | $59,400 | IL | March 26, 2024 |
| 75th Percentile Help Desk Technician II Salary | $66,400 | IL | March 26, 2024 |
| 90th Percentile Help Desk Technician II Salary | $72,773 | IL | March 26, 2024 |
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Job Description
The Help Desk Technician II identifies, researches and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Technician II documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician II may coordinate with other teams or departments to resolve user problems. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Technician II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Help Desk Technician II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Help Desk Technician I
0 - 1 years experience
Associate's Degree -
This Job:
Help Desk Technician II
1 - 3 years experience
Associate's Degree -
Up a level:
Help Desk Technician III
3 - 5 years experience
Associate's Degree
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Select a city to view specific salary and bonus information for Help Desk Technician II
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Cicero, IL | Avg. Salary $60,825 | Date Updated March 26, 2024 |
| Location Mount Prospect, IL | Avg. Salary $60,593 | Date Updated March 26, 2024 |
| Location Abingdon, IL | Avg. Salary $54,911 | Date Updated March 26, 2024 |
| Location Adair, IL | Avg. Salary $55,433 | Date Updated March 26, 2024 |
| Location Addieville, IL | Avg. Salary $56,303 | Date Updated March 26, 2024 |
| Location Addison, IL | Avg. Salary $60,593 | Date Updated March 26, 2024 |
| Location Akin, IL | Avg. Salary $54,621 | Date Updated March 26, 2024 |
| Location Albany, IL | Avg. Salary $54,157 | Date Updated March 26, 2024 |
| Location Albers, IL | Avg. Salary $56,303 | Date Updated March 26, 2024 |
| Location Albion, IL | Avg. Salary $53,345 | Date Updated March 26, 2024 |
About Illinois
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Level of Education
- Help Desk Technician II Salaries with No Diploma
- Help Desk Technician II Salaries with a High School Diploma or Technical Certificate
- Help Desk Technician II Salaries with an Associate's Degree
- Help Desk Technician II Salaries with a Bachelor's Degree
- Help Desk Technician II Salaries with a Master's Degree or MBA
- Help Desk Technician II Salaries with a JD, MD, PhD or Equivalent
Help Desk Technician II Salary by Global Country
Most Popular Cities for Help Desk Technician II Job
- Houston, TX Help Desk Technician II
- Philadelphia, PA Help Desk Technician II
- Los Angeles, CA Help Desk Technician II
- Boston, MA Help Desk Technician II
- Atlanta, GA Help Desk Technician II
- New York, NY Help Desk Technician II
- Minneapolis, MN Help Desk Technician II
- Dallas, TX Help Desk Technician II
- Washington, DC Help Desk Technician II
- Chicago, IL Help Desk Technician II
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About Illinois Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More
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