How much does an Inbound Call Center Manager make in Colorado Springs, CO? The average Inbound Call Center Manager salary in Colorado Springs, CO is $92,900 as of March 26, 2024, but the range typically falls between $80,200 and $108,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Call Center Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Call Center Manager Salary $68,637 Colorado Springs,CO March 26, 2024
25th Percentile Inbound Call Center Manager Salary $80,200 Colorado Springs,CO March 26, 2024
50th Percentile Inbound Call Center Manager Salary $92,900 Colorado Springs,CO March 26, 2024
75th Percentile Inbound Call Center Manager Salary $108,400 Colorado Springs,CO March 26, 2024
90th Percentile Inbound Call Center Manager Salary $122,512 Colorado Springs,CO March 26, 2024
25% $80,200 10% $68,637 90% $122,512 75% $108,400 $92,900 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Call Center Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Call Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Inbound Call Center Manager in Colorado Springs, CO
  • Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
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  • Why USAA. Why USAA. Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. ...
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  • Why USAA. Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military m...
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  • Why USAA. Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military m...
    - 4 Days Ago
  • Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - 2 Days Ago

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Inbound Call Center Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
80200
108400
92900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
86600
124200
102400
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Call Center Manager in Colorado Springs, CO. The base salary for Inbound Call Center Manager ranges from $80,200 to $108,400 with the average base salary of $92,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $86,600 to $124,200 with the average total cash compensation of $102,400.
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80200
108400

 

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About Colorado Springs, Colorado    Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipalit....More

Colorado Springs, Colorado  area prices were up 2.3% from a year ago    View the Cost of Living in Colorado Springs, Colorado

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