How much does an Inbound Call Center Manager make in Etna, NY? The average Inbound Call Center Manager salary in Etna, NY is $91,000 as of May 28, 2024, but the range typically falls between $78,600 and $106,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Call Center Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Call Center Manager Salary $67,310 Etna,NY May 28, 2024
25th Percentile Inbound Call Center Manager Salary $78,600 Etna,NY May 28, 2024
50th Percentile Inbound Call Center Manager Salary $91,000 Etna,NY May 28, 2024
75th Percentile Inbound Call Center Manager Salary $106,200 Etna,NY May 28, 2024
90th Percentile Inbound Call Center Manager Salary $120,039 Etna,NY May 28, 2024
25% $78,600 10% $67,310 90% $120,039 75% $106,200 $91,000 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Call Center Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Call Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Inbound Call Center Manager in Etna, NY
  • Tasks. Provide consistent and secure integration solutions across the enterprise, as well as recommendations of business requirements. collection, identifi...
    - 4 Days Ago
  • Role. Collections Representative. Location. 29 Gallatin Pl, Brooklyn, NY 11201. Working Hours: Monday to Friday ( 8 AM to 5 PM ). In a Call Center environm...
    - 5 Days Ago
  • New York State Gov - Higher Education Services Corporation [Call Center Representative] As a Call Center Representative at the State of New York, you'll: R...
    - 2 Days Ago
  • Spectrum - JobID: 65741791296 [Call Center Representative] As a Call Center Representative at Spectrum, you'll: Provide over-the-phone internet and phone s...
    - 5 Days Ago
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'l...
    - 2 Days Ago

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Inbound Call Center Manager

    5 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for an Inbound Call Center Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
78600
106200
91000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
84800
121800
100300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Call Center Manager in Etna, NY. The base salary for Inbound Call Center Manager ranges from $78,600 to $106,200 with the average base salary of $91,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $84,800 to $121,800 with the average total cash compensation of $100,300.
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78600
106200

 

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About Etna, New York    Etna (formerly Miller's Settlement and Columbia, sometimes referred to as Aetna) is an unincorporated community in Tompkins County, New York. It lies ....More

Etna, New York  area prices were up 1.5% from a year ago    View the Cost of Living in Etna, New York

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