How much does an Outbound Call Center Supervisor, Sr. make in Missouri? The average Outbound Call Center Supervisor, Sr. salary in Missouri is $75,100 as of April 24, 2024, but the range typically falls between $64,200 and $87,200. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Outbound Call Center Supervisor, Sr. Salary | $54,276 | MO | April 24, 2024 |
25th Percentile Outbound Call Center Supervisor, Sr. Salary | $64,200 | MO | April 24, 2024 |
50th Percentile Outbound Call Center Supervisor, Sr. Salary | $75,100 | MO | April 24, 2024 |
75th Percentile Outbound Call Center Supervisor, Sr. Salary | $87,200 | MO | April 24, 2024 |
90th Percentile Outbound Call Center Supervisor, Sr. Salary | $98,216 | MO | April 24, 2024 |
The Outbound Call Center Supervisor, Sr. monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Call Center Supervisor, Sr. implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Call Center Supervisor, Sr. prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Call Center Supervisor, Sr. supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Outbound Call Center Supervisor, Sr. typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Saint Peters, MO | Avg. Salary $76,448 | Date Updated April 24, 2024 |
Location Adrian, MO | Avg. Salary $76,369 | Date Updated April 24, 2024 |
Location Advance, MO | Avg. Salary $76,448 | Date Updated April 24, 2024 |
Location Agency, MO | Avg. Salary $76,369 | Date Updated April 24, 2024 |
Location Alba, MO | Avg. Salary $70,149 | Date Updated April 24, 2024 |
Location Albany, MO | Avg. Salary $76,369 | Date Updated April 24, 2024 |
Location Aldrich, MO | Avg. Salary $70,149 | Date Updated April 24, 2024 |
Location Alexandria, MO | Avg. Salary $73,928 | Date Updated April 24, 2024 |
Location Allendale, MO | Avg. Salary $75,660 | Date Updated April 24, 2024 |
Location Allenton, MO | Avg. Salary $76,448 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Missouri Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is b....More
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