Outbound Call Center Manager Salary in the United States

How much does an Outbound Call Center Manager make in the United States?

As of May 01, 2026, the average salary for an Outbound Call Center Manager in the United States is $99,700 per year, which breaks down to an hourly rate of $48.

However, an Outbound Call Center Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $121,861
  • Majority Range (25th-75th percentile): $89,100 to $111,300
  • Entry-Level (10th percentile): $79,449
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View as table View as graph 25% $89,100 10% $79,449 90% $121,861 75% $111,300 $99,700 50%(Median) Didn’t find job title? Click

Outbound Call Center Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $111,300 $9,275 $2,140 $54
Average $99,700 $8,308 $1,917 $48
25th Percentile $89,100 $7,425 $1,713 $43
Check out Outbound Call Center Manager Job Openings in the United States
Call Center Manager

Macy's - Mason, OH

Call Center Representative

LHH - Cincinnati, OH

Call Center Representative

Russell Tobin - Blue Ash, OH

BDC Call Center Associate

Five Star Automotive Group - Cleveland, OH

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Key Factors That Influence Outbound Call Center Manager Salaries

An Outbound Call Center Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Outbound Call Center Manager Salaries?

Experience is a primary driver of an Outbound Call Center Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Outbound Call Center Supervisor (0-3 years): $63,216
  • Outbound Call Center Supervisor, Sr. (3-5 years): $78,693
  • Outbound Call Center Manager (5+ years): $99,689
Job Role Years of Experience Average Salary
Outbound Call Center Supervisor0-3 years$63,216
Outbound Call Center Supervisor, Sr.3-5 years$78,693
Outbound Call Center Manager5+ years$99,689
$63,216 Outbound ...
$78,693 Outbound ...
$99,689 Outbound ...
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What Am I Worth?

Top Paying Cities for Outbound Call Center Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $125,800
  • San Francisco: $124,400
  • Oakland: $121,800

What Skills Can Increase an Outbound Call Center Manager's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 14.3% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • KPI (Mentioned in 1.06% Job Postings): KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.
  • Resource Planning (Mentioned in 0.64% Job Postings): Allocating types of business resources to utilize resources across the enterprise.
See More Skills
Skills Demand Percentage
Customer Service 14.3%
KPI 1.06%
Resource Planning 0.64%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Outbound Call Center Manager's salary.
  • Coordination: Can increase your salary by up to 12%.
  • Commitment: Can increase your salary by up to 6%.
  • Client Service: Can increase your salary by up to 2%.
Skill Salary Salary % Increase
Coordination
$111,664
12%
Commitment
$105,682
6%
Client Service
$101,694
2%
Budgeting
$100,697
1%
Customer Satisfaction
$100,697
1%
Motivating
$100,697
1%
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How Education impacts an Outbound Call Center Manager's Salary?

Your level of education can impact your salary potential. While many Outbound Call Center Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Outbound Call Center Manager with a Bachelor's Degree is between $95,122 and $101,916).

Outbound Call Center Manager Salaries by Degree Level

Typical Education for Outbound Call Center Manager
Degree Level % of user with this level of education
No Diploma 0.7%
High School 22.3%
Associates 12.9%
Bachelors 49.6%
Masters 14.4%
Doctorate 0.0%
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Outbound Call Center Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Outbound Call Center Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 01, 2026

Salary Trends for Outbound Call Center Manager

Salaries for an Outbound Call Center Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $90,141 in 2023 to around $90,788 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Outbound Call Center Manager salary trends, .

Average Annual Salary of Outbound Call Center Manager Over Time

2022
$???
2023
$90,141
2024
$91,087
2025
$90,788
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $90,141
2024 $91,087
2025 $90,788
2026
View More
2027
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Most common benefits for Outbound Call Center Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Outbound Call Center Manager

Here are companies hiring for Outbound Call Center Manager and their salaries, click below for more details.

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FAQ about Outbound Call Center Manager

1. How much does outbound pay?

The salary for an Outbound Call Center Manager ranges from $88,700 to $113,100, with a midpoint of $101,500. This reflects the competitive nature of the role, especially in high-paying states like California and Virginia, where hourly rates for outbound sales representatives can exceed $25.

2. How much does a CEO of a call center earn?

As of January 2025, the average annual salary for an Outbound Call Center Manager ranges from $88,700 to $113,100, with a midpoint of $101,500. This reflects the varying responsibilities and experience levels within the role, providing a competitive compensation structure in the industry.

3. What is the average salary for a service center manager?

The average salary for an Outbound Call Center Manager ranges from $88,700 to $113,100, with a midpoint of $101,500. This reflects the competitive nature of the role, especially in high-paying cities like Santa Clara and Sunnyvale, where salaries are around $92,891 and $92,829, respectively.

4. What is the highest paying call center job?

The highest paying call center job is typically the Outbound Call Center Manager. According to salary data, the minimum salary for this position is $88,700, the mid-range salary is $101,500, and the maximum salary can reach up to $113,100. This role often involves overseeing operations, managing teams, and driving performance to achieve business goals.

5. What is an outbound call job?

An outbound call center is a business operation that makes outgoing calls to customers and prospects for various purposes, such as sales, collections, surveys, research, fundraising, and proactive customer notifications. The salary for an Outbound Call Center Manager typically ranges from $88,700 to $113,100, with a mid-level salary of around $101,500.

6. What is the salary of outbound sales manager?

The salary for an Outbound Call Center Manager ranges from $88,700 to $113,100 per year, with a midpoint salary of $101,500. This reflects the typical earnings for this role, providing a clear picture of the compensation you can expect in this position.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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