As of March 01, 2025, the average annual salary for a Payroll Operations Director in Scranton, PA is $153,700. According to Salary.com, salaries can range from a low of $119,885 to a high of $188,852, with most professionals earning between $136,000 and $172,100.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $172,100 | $14,342 | $3,310 | $83 |
| Average | $153,700 | $12,808 | $2,956 | $74 |
| 25th Percentile | $136,000 | $11,333 | $2,615 | $65 |
An entry-level Payroll Operations Director with under 1 year experience makes about $140,666. With less than 2 years of experience, a mid-level Payroll Operations Director makes around $142,259. After 2-4 years, the Payroll Operations Director pay rises to about $144,382. Those senior Payroll Operations Director with 5-8 years of experience earn roughly $147,037, and those Payroll Operations Director having 8 years or more experience are expected to earn about $149,691 on average.
| Levels | Salary |
|---|---|
| Entry Level Payroll Operations Director | $140,666 |
| Intermediate Level Payroll Operations Director | $142,259 |
| Senior Level Payroll Operations Director | $144,382 |
| Specialist Level Payroll Operations Director | $147,037 |
| Expert Level Payroll Operations Director | $149,691 |
| Entry Level | 8% |
| Mid Level | 7% |
| Senior Level | 6% |
| Top Level | 4% |
| Experienced | 3% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
Oracle: Applying Oracle to manage data and information applications effectively.
| Skill | Salary | Demand |
|---|---|---|
|
ADP Workforce Now
|
$165,996 |
8%
|
|
Oracle
|
$162,922 |
6%
|
|
Payroll Administration
|
$161,385 |
5%
|
|
Collective Bargaining
|
$159,848 |
4%
|
|
Process Management
|
$159,848 |
4%
|
|
Workday
|
$159,848 |
4%
|
