As of July 01, 2026, the average salary for a PC Helpdesk Technician II in the United States is $60,990 per year, which breaks down to an hourly rate of $29.
However, a PC Helpdesk Technician II's salary can vary significantly. Here’s a look at the typical salary range:
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A PC Helpdesk Technician II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
Experience is a primary driver of a PC Helpdesk Technician II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Computer Technician - Entry | 0-1 years | $50,765 |
| PC Helpdesk Technician II | 1-3 years | $60,905 |
| Computer Technician -Senior | 3-5 years | $71,544 |
| Desktop Support Manager | 5+ years | $118,202 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract PC Helpdesk Technician IIs. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Troubleshooting | 10.88% |
| Field Service | 2.9% |
| Microsoft Office | 2.48% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Presentation
|
$64,040 |
5%
|
|
Collaboration
|
$63,430 |
4%
|
|
Initiative
|
$63,430 |
4%
|
|
Leadership
|
$63,430 |
4%
|
|
Innovation
|
$62,820 |
3%
|
|
Insight
|
$62,820 |
3%
|
PC Helpdesk Technician II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $68,217. While startup companies pay approximate $57,691.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $57,691 |
| Growth Stage | 51~500 | $61,017 |
| Established | 501~5000 | $65,876 |
| Enterprise | 5000+ | $68,217 |
For PC Helpdesk Technician II roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 35% above the average. In contrast, PC Helpdesk Technician positions in Retail & Wholesale or Hospitality & Leisure typically offer lower base pay, as these industries often view PC Helpdesk Technician II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $82,336 | $40.0 | 35% |
| Financial Services | $79,287 | $38.0 | 30% |
| Biotechnology | $73,188 | $35.0 | 20% |
| Internet | $73,188 | $35.0 | 20% |
| Pharmaceuticals | $70,138 | $34.0 | 15% |
Your level of education can impact your salary potential. While many PC Helpdesk Technician IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a PC Helpdesk Technician II with a High School Diploma or Technical Certificate is between $57,636 and $61,212).
PC Helpdesk Technician II Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 1.4% |
| High School | 33.3% |
| Associates | 34.7% |
| Bachelors | 27.3% |
| Masters | 2.9% |
| Doctorate | 0.4% |
Understanding how a PC Helpdesk Technician II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on July 01, 2026For a PC Helpdesk Technician II, the most direct path to higher earnings is advancing to the Computer Technician -Senior role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $71,600 - a projected growth of 17% over your current level.
Salaries for a PC Helpdesk Technician II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $53,595 in 2023 to around $51,915 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of PC Helpdesk Technician II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $53,595 |
| 2024 | $52,406 |
| 2025 | $51,915 |
| 2026 |
View More
|
| 2027 |
View More
|
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The Software & Networking industry offers the highest average compensation for PC Helpdesk Technician II roles, with salaries approximately 35% above the market median.
Level 4 help desk support addresses the most complex technical issues, requiring advanced expertise and vendor knowledge. Unlike Tier 1, which manages basic troubleshooting, Tier 4 professionals tackle specialized problems. The salary for a PC Helpdesk Technician in this role ranges from $54,690 to $68,090, with a midpoint of $60,990, reflecting the high level of skill required.
As of January 25, 2025, the salary for a PC Helpdesk Technician ranges from a minimum of $54,690 to a maximum of $68,090 annually, with a mid-salary of $60,990. This translates to approximately $1,051 to $1,310 per week, depending on experience and location.
Level 2 help desk support addresses more complex issues that first-level support cannot resolve. Technicians at this level typically have significant experience and specialized training in technical support and troubleshooting. The salary range for a PC Helpdesk Technician in this role is between $54,690 and $68,090, with a mid-salary of $60,990.
A PC Helpdesk Technician in the US typically earns between $54,690 and $68,090 annually. The average salary is approximately $60,990. These figures reflect the range of salaries based on industry data, providing a clear picture of potential earnings in this role.
The average salary for a PC Helpdesk Technician in the U.S. ranges from $54,690 to $68,090 annually, with a mid-salary of $60,990. This translates to an hourly wage of approximately $26.30 to $32.70, depending on experience and location.
A Help Desk Technician 2 collaborates with technical support staff to troubleshoot system issues. Responsibilities include clerical tasks like filing, data entry, inventory management, and handling invoices. The role typically offers a salary range from $54,690 to $68,090, with a midpoint of $60,990, reflecting the technician's skills and experience.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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