As of February 01, 2026, the average salary for a Software Technical Support Engineer I in New York is $73,883 per year, which breaks down to an hourly rate of $36.
However, a Software Technical Support Engineer I's salary can vary significantly. Here’s a look at the typical salary range:
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Software Technical Support Engineer I Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $80,083 | $6,674 | $1,540 | $39 |
| Average | $73,883 | $6,157 | $1,421 | $36 |
| 25th Percentile | $66,433 | $5,536 | $1,278 | $32 |
Guardian Life - South Bethlehem, NY
TD SYNNEX - New York, NY
Pocus - New York, NY
TD SYNNEX - Florida, NY
A Software Technical Support Engineer I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Software Technical Support Engineer I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Software Technical Support Engineer I | 0-2 years | $73,864 |
| Intermediate Software Support Engineer | 2-4 years | $88,547 |
| Senior Software Support Engineer | 4-7 years | $120,219 |
| Manager of Software Solutions Engineering | 7+ years | $135,320 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Software Technical Support Engineer Is. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Understanding how a Software Technical Support Engineer I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $80,083 | $6,674 | $1,540 | $39 |
| Average | $73,883 | $6,157 | $1,421 | $36 |
| 25th Percentile | $66,433 | $5,536 | $1,278 | $32 |
Promotions are the fastest way to increase your earnings. As a Software Technical Support Engineer I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| Aircraft Maintenance Engineer II | $98,900 | 34% |
| Aerospace Aviation Maintenance Engineer II | $88,600 | 20% |
| Intermediate Software Support Engineer | $88,600 | 20% |
Ready to take the next step in your career? Browse thousands of current Software Technical Support Engineer I job openings on our job board. Use the search bar below to find your perfect match.
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