What are the main factors that influence a Software Technical Support Engineer I's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What are the highest paying states for a Software Technical Support Engineer I?

Software Technical Support Engineer I salary varies significantly by state. The top 3 highest paying states for Software Technical Support Engineer I roles are District of Columbia $76,943, California $76,653, Massachusetts $75,633. These tech hubs typically pay 10-15% above the national average.

How much do different types of Software Technical Support Engineer roles make?

Salaries for Software Technical Support Engineer level roles vary by specialization: Technical Support Engineer V: $150,626; Manager of Software Technical Support: $127,290; Technical Support Engineer IV: $122,490; Software Technical Support Engineer III: $113,090; Software Support Engineer III: $113,083.

Software Technical Support Engineer I Salary in Massachusetts (February 01, 2026)

Q: How does experience change A Software Technical Support Engineer 's salary?

A Software Technical Support Engineer 's salary grows with experience: an Software Technical Support Engineer I (0-2 years)earns $75,615, an Intermediate Software Support Engineer (2-4 years)earns $90,646, a Senior Software Support Engineer (4-7 years)earns $123,068, a Manager of Software Solutions Engineering (7+ years)earns $138,528,

Software Technical Support Engineer I Salary in Massachusetts

How much does a Software Technical Support Engineer I make in Massachusetts?

As of February 01, 2026, the average salary for a Software Technical Support Engineer I in Massachusetts is $75,633 per year, which breaks down to an hourly rate of $36.

However, a Software Technical Support Engineer I's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $87,764
Majority Range (25th-75th percentile): $68,003 to $81,983
Entry-Level (10th percentile): $61,056

Job Role	Years of Experience	Average Salary
Software Technical Support Engineer I	0-2 years	$75,615
Intermediate Software Support Engineer	2-4 years	$90,646
Senior Software Support Engineer	4-7 years	$123,068
Manager of Software Solutions Engineering	7+ years	$138,528

Job Role

Years of Experience

Average Salary

Software Technical Support Engineer I

0-2 years

$75,615

Intermediate Software Support Engineer

2-4 years

$90,646

Senior Software Support Engineer

4-7 years

$123,068

Manager of Software Solutions Engineering

7+ years

$138,528

Software Technical Support Engineer I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Software Technical Support Engineer I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on February 01, 2026

$68,003

Average $75,633/year

$81,983

$5,667

Average $6,303/month

$6,832

$1,308

Average $1,454/week

$1,577

$33

Average $36/hour

$39

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$81,983	$6,832	$1,577	$39
Average	$75,633	$6,303	$1,454	$36
25th Percentile	$68,003	$5,667	$1,308	$33

Software Technical Support Engineer I Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a Software Technical Support Engineer I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Software Technical Support Engineer I Salary Growth and Career Path
Next Step Role	Estimate Salary	Projected Raise
Aircraft Maintenance Engineer II	$101,300	34%
Aerospace Aviation Maintenance Engineer II	$90,700	20%
Intermediate Software Support Engineer	$90,700	20%

Find Your Next Software Technical Support Engineer I Job

Ready to take the next step in your career? Browse thousands of current Software Technical Support Engineer I job openings on our job board. Use the search bar below to find your perfect match.

Cost of Living In Massachusetts

Cost of Living in Massachusetts is

8.8% Higher

than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Explore Cost of Living Calculator

Empower Your Team

Salary.com experts will help you thrive your workplaces.

Find Salary.com Comp Consulting

See Salary Trends in 2025

Salary.com provides salary survey data for thousands of industry Jobs.

Price Your Company Jobs and Make Pay Fair

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Software Technical Support Engineer I Salary in Massachusetts

How much does a Software Technical Support Engineer I make in Massachusetts?

Key Factors That Influence Software Technical Support Engineer I Salaries

How Experience Level Affects Software Technical Support Engineer Salaries?

How Do Software Technical Support Engineer I Salaries Vary from State to State?

Top Paying Cities for Software Technical Support Engineer Is