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How much does a Software Technical Support Engineer I make in Massachusetts? The average Software Technical Support Engineer I salary in Massachusetts is $83,013 as of April 24, 2024, but the range typically falls between $72,593 and $95,323. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Software Technical Support Engineer I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Software Technical Support Engineer I Salary $63,106 MA April 24, 2024
25th Percentile Software Technical Support Engineer I Salary $72,593 MA April 24, 2024
50th Percentile Software Technical Support Engineer I Salary $83,013 MA April 24, 2024
75th Percentile Software Technical Support Engineer I Salary $95,323 MA April 24, 2024
90th Percentile Software Technical Support Engineer I Salary $106,531 MA April 24, 2024
25% $72,593 10% $63,106 90% $106,531 75% $95,323 $83,013 50%(Median) Didn’t find job title? Click
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Job Description

The Software Technical Support Engineer I creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Being a Software Technical Support Engineer I requires a bachelor's degree in area of specialty. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. In addition, Software Technical Support Engineer I typically reports to a supervisor or manager. Working as a Software Technical Support Engineer I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Job Openings for Software Technical Support Engineer I in Massachusetts
  • The Control and Autonomous Systems Engineering Group is focused on the synthesis of dynamic and complex control and autonomous systems, from concept to rea...
    - 2 Days Ago
  • Will work from Foxborough office 3x per week. About Us. Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Glob...
    - Just Posted
  • Job Summary. We are looking for applicants to join our Support, Deployment & Licensing team in the US, interacting directly with customers and helping them...
    - Just Posted
  • As a Remote Technical Support Engineer (COPC Agent), you will support Buhler customers remotely through the Customer Operations Center (COPC) for customers...
    - Just Posted
  • Will work from Foxborough office 3x per week. About Us. Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Glob...
    - 2 Days Ago

Career Path for this job

  1. This Job:

    Software Technical Support Engineer I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Intermediate Software Support Engineer

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Software Technical Support Engineer I

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $80,016 Date Updated April 24, 2024
Location Barnstable, MA Avg. Salary $80,856 Date Updated April 24, 2024
Location Fitchburg, MA Avg. Salary $81,313 Date Updated April 24, 2024
Location Hyannis, MA Avg. Salary $80,550 Date Updated April 24, 2024
Location Leominster, MA Avg. Salary $80,322 Date Updated April 24, 2024
Location Malden, MA Avg. Salary $85,509 Date Updated April 24, 2024
Location Methuen, MA Avg. Salary $81,466 Date Updated April 24, 2024
Location Newton, MA Avg. Salary $85,509 Date Updated April 24, 2024
Location Revere, MA Avg. Salary $85,509 Date Updated April 24, 2024
Location Weymouth, MA Avg. Salary $83,296 Date Updated April 24, 2024