As of February 01, 2025, the average annual salary for a Technical Document Control Associate in Jacksonville, FL is $49,300. According to Salary.com, salaries can range from a low of $38,793 to a high of $59,425, with most professionals earning between $43,800 and $54,600.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $54,600 | $4,550 | $1,050 | $26 |
| Average | $49,300 | $4,108 | $948 | $24 |
| 25th Percentile | $43,800 | $3,650 | $842 | $21 |
An entry-level Technical Document Control Associate with under 1 year experience makes about $47,421. With less than 2 years of experience, a mid-level Technical Document Control Associate makes around $49,202. After 2-4 years, the Technical Document Control Associate pay rises to about $52,386. Those senior Technical Document Control Associate with 5-8 years of experience earn roughly $52,852, and those Technical Document Control Associate having 8 years or more experience are expected to earn about $53,085 on average.
| Levels | Salary |
|---|---|
| Entry Level Technical Document Control Associate | $47,421 |
| Intermediate Level Technical Document Control Associate | $49,202 |
| Senior Level Technical Document Control Associate | $52,386 |
| Specialist Level Technical Document Control Associate | $52,852 |
| Expert Level Technical Document Control Associate | $53,085 |
| Entry Level | 4% |
| Mid Level | 0% |
| Senior Level | 6% |
| Top Level | 7% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Document Management: Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Change Control: Managing and implementing all requests to change in an existing function, process, system, or product.
| Skill | Salary | Demand |
|---|---|---|
|
Change Control
|
$56,695 |
15%
|
|
Quality Management
|
$56,695 |
15%
|
|
Analysis
|
$55,709 |
13%
|
|
Technical Writing
|
$55,216 |
12%
|
|
Project Management
|
$53,737 |
9%
|
|
Document Management
|
$53,737 |
9%
|
