As of March 01, 2025, the average annual salary for a Technical Product Support Facilitator in Columbus, GA is $74,240. Salary.com reports that pay typically ranges from $67,460 to $83,360, with most professionals earning between $61,287 and $91,663.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $83,360 | $6,947 | $1,603 | $40 |
| Average | $74,240 | $6,187 | $1,428 | $36 |
| 25th Percentile | $67,460 | $5,622 | $1,297 | $32 |
An entry-level Technical Product Support Facilitator with under 1 year experience makes about $72,283. With less than 2 years of experience, a mid-level Technical Product Support Facilitator makes around $73,485. After 2-4 years, the Technical Product Support Facilitator pay rises to about $76,451. Those senior Technical Product Support Facilitator with 5-8 years of experience earn roughly $76,855, and those Technical Product Support Facilitator having 8 years or more experience are expected to earn about $77,529 on average.
| Levels | Salary |
|---|---|
| Entry Level Technical Product Support Facilitator | $72,283 |
| Intermediate Level Technical Product Support Facilitator | $73,485 |
| Senior Level Technical Product Support Facilitator | $76,451 |
| Specialist Level Technical Product Support Facilitator | $76,855 |
| Expert Level Technical Product Support Facilitator | $77,529 |
| Entry Level | 3% |
| Mid Level | 1% |
| Senior Level | 3% |
| Top Level | 4% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
LMS: LMS means learning management system. A learning management system is a digital learning environment that manages all aspects of a company's various training efforts.
PowerPoint: A computer software created by Microsoft which allows the user to create slides with recordings, narrations, transitions and other features in order to present information.
| Skill | Salary | Demand |
|---|---|---|
|
Curriculum Design
|
$94,285 |
27%
|
|
Group Facilitation
|
$80,922 |
9%
|
|
Project Management
|
$80,179 |
8%
|
|
Commitment
|
$80,179 |
8%
|
|
Leadership
|
$79,437 |
7%
|
|
Analysis
|
$78,694 |
6%
|
