Contact Center Quality Analyst Salary in North Carolina

How much does a Contact Center Quality Analyst make in North Carolina? The average Contact Center Quality Analyst salary in North Carolina is $42,708 as of June 27, 2019, but the range typically falls between $36,496 and $48,866. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in North Carolina

About North Carolina    North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More

Salary estimation for Contact Center Quality Analyst at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC

Job Description

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Contact Center Quality Analyst

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Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $40,765 Date Updated June 27, 2019
Location Advance, NC Avg. Salary $42,762 Date Updated June 27, 2019
Location Ahoskie, NC Avg. Salary $41,884 Date Updated June 27, 2019
Location Alamance, NC Avg. Salary $42,517 Date Updated June 27, 2019
Location Albemarle, NC Avg. Salary $42,641 Date Updated June 27, 2019
Location Albertson, NC Avg. Salary $40,642 Date Updated June 27, 2019
Location Alexander, NC Avg. Salary $41,123 Date Updated June 27, 2019
Location Alexis, NC Avg. Salary $43,912 Date Updated June 27, 2019
Location Alliance, NC Avg. Salary $40,519 Date Updated June 27, 2019
Location Almond, NC Avg. Salary $40,626 Date Updated June 27, 2019
Job Openings for Contact Center Quality Analyst in North Carolina
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