Contact Center Traffic and Scheduling Analyst Salary in Florissant, Missouri

How much does a Contact Center Traffic and Scheduling Analyst make in Florissant, MO? The average Contact Center Traffic and Scheduling Analyst salary in Florissant, MO is $49,446 as of October 30, 2019, but the range typically falls between $43,128 and $56,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Salary range for a Contact Center Traffic and Scheduling Analyst
$43,128 to $56,300
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Job Description

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Traffic and Scheduling Analyst.

Job Openings for Contact Center Traffic and Scheduling Analyst in Florissant, MO
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Patricia B. Prichep , Senior Vice President of Operations and Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2018
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Average Base Salary

Core compensation

 
 
 
43128
56300
49446

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44417
60085
51447
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Traffic and Scheduling Analyst in Florissant, MO. The base salary for Contact Center Traffic and Scheduling Analyst ranges from $43,128 to $56,300 with the average base salary of $49,446. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,417 to $60,085 with the average total cash compensation of $51,447.
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43128
56300

 

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About Florissant, Missouri    Florissant (/ˈflɒrɪsənt/ (listen)) is a city in St. Louis County, Missouri, within Greater St. Louis. It is a middle class second-ring northern subur....More

Florissant, Missouri  area prices were up 0.7% from a year ago    View the Cost of Living in Florissant, Missouri

Contact Center Traffic and Scheduling Analyst Salary in popular cities: Kansas CitySaint LouisSpringfield

Skills associated with Contact Center Traffic and Scheduling Analyst: Manage Staff Scheduling, Real time Contact Traffic Control, Real time Contact Volume Monitoring, Performance Metrics ...More

Salary estimation for Contact Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Contact Center Traffic and Scheduling Analyst : Branch Operations Coordinator, Foreman