How much does a Contact Center Traffic and Scheduling Assistant make in Columbus, OH? The average Contact Center Traffic and Scheduling Assistant salary in Columbus, OH is $44,510 as of March 26, 2024, but the range typically falls between $39,392 and $49,406. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Contact Center Traffic and Scheduling Assistant Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Traffic and Scheduling Assistant Salary $34,733 Columbus,OH March 26, 2024
25th Percentile Contact Center Traffic and Scheduling Assistant Salary $39,392 Columbus,OH March 26, 2024
50th Percentile Contact Center Traffic and Scheduling Assistant Salary $44,510 Columbus,OH March 26, 2024
75th Percentile Contact Center Traffic and Scheduling Assistant Salary $49,406 Columbus,OH March 26, 2024
90th Percentile Contact Center Traffic and Scheduling Assistant Salary $53,864 Columbus,OH March 26, 2024
25% $39,392 10% $34,733 90% $53,864 75% $49,406 $44,510 50%(Median) Didn’t find job title? Click
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Job Description for Contact Center Traffic and Scheduling Assistant

Contact Center Traffic and Scheduling Assistant assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Being a Contact Center Traffic and Scheduling Assistant assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Additionally, Contact Center Traffic and Scheduling Assistant typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Traffic and Scheduling Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Contact Center Traffic and Scheduling Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Traffic and Scheduling Assistant in Columbus, OH
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Career Path for Contact Center Traffic and Scheduling Assistant

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Traffic and Scheduling Assistant, the first career path typically starts with a Contact Center Scheduling Supervisor position, and then progresses to Contact Center Scheduling Manager.

Additionally, the second career path typically starts with a Contact Center Traffic and Scheduling Senior Assistant position, and then progresses to Contact Center Traffic and Scheduling Supervisor.

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Contact Center Traffic and Scheduling Assistant salary varies from city to city. Compared with national average salary of Contact Center Traffic and Scheduling Assistant, the highest Contact Center Traffic and Scheduling Assistant salary is in San Francisco, CA, where the Contact Center Traffic and Scheduling Assistant salary is 25.0% above. The lowest Contact Center Traffic and Scheduling Assistant salary is in Miami, FL, where the Contact Center Traffic and Scheduling Assistant salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Contact Center Traffic and Scheduling Assistant, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
39392
49406
44510

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
40006
50812
45316
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Traffic and Scheduling Assistant in Columbus, OH. The base salary for Contact Center Traffic and Scheduling Assistant ranges from $39,392 to $49,406 with the average base salary of $44,510. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,006 to $50,812 with the average total cash compensation of $45,316.
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Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

39392
49406

 

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About Columbus, Ohio    The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus....More

Columbus, Ohio  area prices were up 1.3% from a year ago    View the Cost of Living in Columbus, Ohio

Contact Center Traffic and Scheduling Assistant Salary in popular cities: ClevelandCincinnatiToledo

Skills associated with Contact Center Traffic and Scheduling Assistant: Customer Service Metrics, Workforce Management Software, Real Time Call Monitoring, Real time Contact Traffic Control ...More