Customer Experience Manager Salary in Detroit, Michigan

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Customer Experience Manager Salary in Detroit, MI

How much does a Customer Experience Manager make in Detroit, MI? The average Customer Experience Manager salary in Detroit, MI is $115,204 as of May 28, 2024, but the range typically falls between $96,105 and $137,682. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Customer Experience Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Experience Manager Salary $78,716 Detroit,MI May 28, 2024
25th Percentile Customer Experience Manager Salary $96,105 Detroit,MI May 28, 2024
50th Percentile Customer Experience Manager Salary $115,204 Detroit,MI May 28, 2024
75th Percentile Customer Experience Manager Salary $137,682 Detroit,MI May 28, 2024
90th Percentile Customer Experience Manager Salary $158,147 Detroit,MI May 28, 2024
25% $96,105 10% $78,716 90% $158,147 75% $137,682 $115,204 50%(Median) Didn’t find job title? Click
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CUSTOMER EXPERIENCE SUPERVISOR

T.J. Maxx - Farmington Hills, MI

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Employee Experience Coordinator

The Salvation Army USA Central Territory - Southfield, MI

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Programmer Analyst (8+ Years Experience)

Quantam Solutions - Lansing, MI

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Job Description for Customer Experience Manager

Customer Experience Manager manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Being a Customer Experience Manager oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Additionally, Customer Experience Manager requires a bachelor's degree. Typically reports to a director. The Customer Experience Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Experience Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Customer Experience Manager information for you to search for. Click on search button below to see Customer Experience Manager job openings or enter a new job title here.

Job Openings for Customer Experience Manager in Detroit, MI
  • Fifth Third Bank - Detroit, MI
    Make banking a Fifth Third better. We connect great people to great opportunities. Are you ready to take the next step. Discover a career in banking at Fif...
    - 2 Days Ago
  • T.J. Maxx - Farmington Hills, MI
    T.J. Maxx - 30955 Orchard Lake Rd 48334 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an exce...
    - 3 Days Ago
  • The Salvation Army USA Central Territory - Southfield, MI
    Position Summary. Provides administrative support to the Human Resources Department and provides HR customer support to employees and supervisors within th...
    - 2 Days Ago
  • Quantam Solutions - Lansing, MI
    Quantam Solutions provides IT solutions and consulting for the State of Michigan. We offer a competitive hourly wage, health benefits, paid time off, and a...
    - 4 Days Ago
  • Valet Living - Farmington, MI
    A reliable open-bed pickup truck or vehicle hauling a trailer is REQUIRED for this position. Join our team as an Apartment Trash Collector (Service Valet) ...
    - 4 Days Ago

Career Path for Customer Experience Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Experience Manager, the first career path typically progresses to Customer Experience Senior Manager.

Customer Experience Manager
Customer Experience Senior Manager
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Customer Experience Manager Pay Difference by Location

Customer Experience Manager salary varies from city to city. Compared with national average salary of Customer Experience Manager, the highest Customer Experience Manager salary is in San Francisco, CA, where the Customer Experience Manager salary is 25.0% above. The lowest Customer Experience Manager salary is in Miami, FL, where the Customer Experience Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Customer Experience Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
96105
137682
115204

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
100688
155396
124413
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Manager in Detroit, MI. The base salary for Customer Experience Manager ranges from $96,105 to $137,682 with the average base salary of $115,204. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $100,688 to $155,396 with the average total cash compensation of $124,413.
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96105
137682

 

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About Detroit, Michigan    Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, th....More

Detroit, Michigan  area prices were up 1.2% from a year ago    View the Cost of Living in Detroit, Michigan

Customer Experience Manager Salary in popular cities: Grand Rapids, Warren, Sterling Heights

Skills associated with Customer Experience Manager: Process Optimization, Program Development, Customer Relationship Management (CRM) software, Strategic Planning ...More

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