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Customer Success Director Salary in Madison, CA

How much does a Customer Success Director make in Madison, CA?

As of September 01, 2026, the average salary for a Customer Success Director in Madison, CA is $191,991 per year, which breaks down to an hourly rate of $92.

However, a Customer Success Director's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $224,074
  • Majority Range (25th-75th percentile): $170,181 to $208,785
  • Entry-Level (10th percentile): $150,325
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Customer Success Director Salaries

A Customer Success Director's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Director Salaries?

Experience is a primary driver of a Customer Success Director's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Success Supervisor (10+ years): $107,630
  • Customer Success Manager (10+ years): $123,058
  • Customer Success Senior Manager (10+ years): $171,482
  • Customer Success Director (10+ years): $191,991
  • VP of Customer Success (10+ years): $233,614
Job Role Years of Experience Average Salary
Customer Success Supervisor10+ years$107,630
Customer Success Manager10+ years$123,058
Customer Success Senior Manager10+ years$171,482
Customer Success Director10+ years$191,991
VP of Customer Success10+ years$233,614
View as Graph

Top Paying Cities for Customer Success Directors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $224,472
  • San Francisco: $222,015
  • Oakland: $217,336

Customer Success Director Salary by Company Size: Startups vs. Enterprise

Customer Success Director salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $214,558. While startup companies pay approximate $181,494.

Customer Success Director Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $181,494
Growth Stage 51~500 $191,948
Established 501~5000 $207,183
Enterprise 5000+ $214,558

Customer Success Director Salary by Industry: Top Paying Sectors

For Customer Success Director roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Financial Services sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Success Director positions in Healthcare or Telecom typically offer lower base pay, as these industries often view Customer Success Director as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Director

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities$213,563$103.020%
Financial Services$213,563$103.020%
Construction$204,664$98.015%
Pharmaceuticals$204,664$98.015%
Software & Networking$204,664$98.015%

Customer Success Director Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Director's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$170,181
Average $191,991/year
$208,785
$14,182
Average $15,999/month
$17,399
$3,273
Average $3,692/week
$4,015
$82
Average $92/hour
$100
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $208,785 $17,399 $4,015 $100
Average $191,991 $15,999 $3,692 $92
25th Percentile $170,181 $14,182 $3,273 $82

Customer Success Director Salary Growth & Career Path

Customer Success Director

Next Role

For a Customer Success Director, the most direct path to higher earnings is advancing to the VP of Customer Success role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $233,614 - a projected growth of 22% over your current level.

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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