How much does an Executive Response Manager make in Kansas? The average Executive Response Manager salary in Kansas is $95,276 as of March 26, 2024, but the range typically falls between $76,002 and $113,172. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Executive Response Manager Salary | $58,454 | KS | March 26, 2024 |
25th Percentile Executive Response Manager Salary | $76,002 | KS | March 26, 2024 |
50th Percentile Executive Response Manager Salary | $95,276 | KS | March 26, 2024 |
75th Percentile Executive Response Manager Salary | $113,172 | KS | March 26, 2024 |
90th Percentile Executive Response Manager Salary | $129,466 | KS | March 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
Support Services: Support Services means those activities provided to or on behalf of a person in the areas of personal care and assistance and property maintenance in order to allow a person to live in the least restrictive environment.
Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Abbyville, KS | Avg. Salary $92,474 | Date Updated March 26, 2024 |
Location Abilene, KS | Avg. Salary $91,973 | Date Updated March 26, 2024 |
Location Admire, KS | Avg. Salary $91,573 | Date Updated March 26, 2024 |
Location Agenda, KS | Avg. Salary $92,073 | Date Updated March 26, 2024 |
Location Agra, KS | Avg. Salary $92,073 | Date Updated March 26, 2024 |
Location Albert, KS | Avg. Salary $92,474 | Date Updated March 26, 2024 |
Location Alden, KS | Avg. Salary $92,474 | Date Updated March 26, 2024 |
Location Alexander, KS | Avg. Salary $92,474 | Date Updated March 26, 2024 |
Location Allen, KS | Avg. Salary $91,573 | Date Updated March 26, 2024 |
Location Alma, KS | Avg. Salary $91,573 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Executive Response Manager, the upper level is Customer Retention Supervisor and then progresses to Customer Retention Manager.
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Jobs with different levels of education may pay very differently. Check the Executive Response Manager salary of your education level.
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About Kansas Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most popula....More
Skills associated with Executive Response Manager: Escalation Management, Customer Satisfaction, Issue Resolution, Customer Service Monitoring Software ...More
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