How much does a Help Desk Support make in the United States? The average Help Desk Support salary in the United States is $53,138 as of September 25, 2020, but the range typically falls between $47,476 and $60,121. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Help Desk Support provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Being a Help Desk Support responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support may coordinate with other teams or departments to resolve user problems. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2020 Salary.com)... View full job description
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Support in the United States. The base salary for Help Desk Support ranges from $47,476 to $60,121 with the average base salary of $53,138. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,320 to $61,669 with the average total cash compensation of $54,273.