How much does an Insurance Claim Service Representative II make hourly in the United States? The average hourly wage for an Insurance Claim Service Representative II in the United States is $23 as of May 28, 2024, but the range typically falls between $22 and $24. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Insurance Claim Service Representative II Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Insurance Claim Service Representative II Salary $21 US May 28, 2024
25th Percentile Insurance Claim Service Representative II Salary $22 US May 28, 2024
50th Percentile Insurance Claim Service Representative II Salary $23 US May 28, 2024
75th Percentile Insurance Claim Service Representative II Salary $24 US May 28, 2024
90th Percentile Insurance Claim Service Representative II Salary $24 US May 28, 2024
25% $22 10% $21 90% $24 75% $24 $23 50%(Median) Didn’t find job title? Click
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What skills does an Insurance Claim Service Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Health Insurance: Health insurance is a type of insurance coverage that pays for health and medical expenses. Health insurance covers some or all of the costs of routine care, emergency care, and treatment for chronic illnesses.

3.

Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

Customer Service 26.7%
Health Insurance 2.06%
Life Insurance 1.29%
Others 69.95%
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Job Description for Insurance Claim Service Representative II

Insurance Claim Service Representative II processes, adjusts, and closes claims of low to moderate complexity in a contact center setting. Prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Being an Insurance Claim Service Representative II negotiates settlements within approved limits. Does not handle claims requiring outside field adjustment and refers complex claims to designated experts. Additionally, Insurance Claim Service Representative II requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Insurance Claim Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Insurance Claim Service Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

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See user submitted job responsibilities for Insurance Claim Service Representative II.

Salary.com job board provides millions of Insurance Claim Service Representative II information for you to search for. Click on search button below to see Insurance Claim Service Representative II job openings or enter a new job title here.

Job Openings for Insurance Claim Service Representative II
  • Job Description. Insurance Service Representative. The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and...
    - 16 Days Ago
  • Insurance Service Representative. The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support...
    - 3 Days Ago
  • Vestis - 7200 Hardeson Road [Sales Agent / Sales Rep / Salesperson] As a Sales Service Representative at Vestis, you'll: Develop leads/prospects and set ap...
    - 4 Days Ago
  • About LevitonAt Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy manag...
    - 2 Days Ago
  • Position can be at a higher level commensurate with experience. Flexible location with ability to drive to Webster, MA for occasional training and/or meeti...
    - 28 Days Ago

Career Path for Insurance Claim Service Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Insurance Claim Service Representative II, the upper level is Insurance Claim Service Representative III and then progresses to Insurance Claim Service Team Supervisor.

Those that have already made the climb...
Jason Peterson, Senior Vice President, Chief Financial Officer and Treasurer
EPAM Systems, Inc. provides digital platform engineering and software development services worldwide. The company offers engineering services, including requirements analysis and platform selection, customization, cross-platform migration, implementation, and integration; infrastructure management services, such as sof... More
Fiscal Year Ended in 2022
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Insurance Claim Service Representative II salary varies from city to city. Compared with national average salary of Insurance Claim Service Representative II, the highest Insurance Claim Service Representative II salary is in San Francisco, CA, where the Insurance Claim Service Representative II salary is 25.0% above. The lowest Insurance Claim Service Representative II salary is in Miami, FL, where the Insurance Claim Service Representative II salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

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Understand the total hourly compensation opportunity for an Insurance Claim Service Representative II, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
22
24
23

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
22
25
24
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Insurance Claim Service Representative II in the United States. The average hourly rate for Insurance Claim Service Representative II ranges from $22 to $24 with the average hourly pay of $23. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $22 to $25 with the average total hourly cash compensation of $24.
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22
24

 

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Skills associated with Insurance Claim Service Representative II: Claim Handling, Claim Settlement Policies, Insurance Regulatory Guidelines, Loss/Damage Claims ...More

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Insurance Claim Service Representative II Salary in United States
Insurance Claim Service Representative II Salary Graph, Regional Distribution and Summary