As of February 01, 2025, the average annual salary for a Loan Collection Clerk I in Salem, MA is $38,351. According to Salary.com, salaries can range from a low of $29,645 to a high of $47,141, with most professionals earning between $33,794 and $42,952.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $38,385 | $3,199 | $738 | $18 |
| Average | $34,273 | $2,856 | $659 | $16 |
| 25th Percentile | $30,200 | $2,517 | $581 | $15 |
An entry-level Loan Collection Clerk I with under 1 year experience makes about $37,237. With less than 2 years of experience, a mid-level Loan Collection Clerk I makes around $38,182. After 2-4 years, the Loan Collection Clerk I pay rises to about $40,089. Those senior Loan Collection Clerk I with 5-8 years of experience earn roughly $40,293, and those Loan Collection Clerk I having 8 years or more experience are expected to earn about $40,430 on average.
| Levels | Salary |
|---|---|
| Entry Level Loan Collection Clerk I | $37,237 |
| Intermediate Level Loan Collection Clerk I | $38,182 |
| Senior Level Loan Collection Clerk I | $40,089 |
| Specialist Level Loan Collection Clerk I | $40,293 |
| Expert Level Loan Collection Clerk I | $40,430 |
| Entry Level | 9% |
| Mid Level | 11% |
| Senior Level | 17% |
| Top Level | 18% |
| Experienced | 18% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
