How much does a Member Certification Manager make in the United States? The average Member Certification Manager salary in the United States is $104,620 as of March 26, 2024, but the range typically falls between $82,329 and $131,743. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Member Certification Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Member Certification Manager Salary $62,034 US March 26, 2024
25th Percentile Member Certification Manager Salary $82,329 US March 26, 2024
50th Percentile Member Certification Manager Salary $104,620 US March 26, 2024
75th Percentile Member Certification Manager Salary $131,743 US March 26, 2024
90th Percentile Member Certification Manager Salary $156,438 US March 26, 2024
25% $82,329 10% $62,034 90% $156,438 75% $131,743 $104,620 50%(Median) Didn’t find job title? Click
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What skills does a Member Certification Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Instructional Design: Instructional design (ID), also known as instructional systems design (ISD), is the practice of systematically designing, developing and delivering instructional products and experiences, both digital and physical, in a consistent and reliable fashion towards an efficient, effective, appealing, engaging and inspiring acquisition of knowledge. The process consists broadly of determining the state and needs of the learner, defining the end goal of instruction, and creating some "intervention" to assist in the transition. The outcome of this instruction may be directly observable and scientifically measured or completely hidden and assumed. There are many instructional design models but many are based on the ADDIE model with the five phases: analysis, design, development, implementation, and evaluation.

3.

Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

Customer Service 6.31%
Instructional Design 2.7%
Life Insurance 0.9%
Others 90.09%

Job Description for Member Certification Manager

Member Certification Manager manages the certification and credentialing programs of a professional or membership organization. Oversees the development of standards and testing materials. Being a Member Certification Manager develops testing schedules and resource requirements to deliver testing. Collaborates with curriculum designers and instructors to ensure materials present certification requirements accurately and are validated in the certification processes. Additionally, Member Certification Manager develops quality processes to ensure the testing and validation processes accurately measure certification requirements. Optimizes the certification process to ensure members are satisfied and resolves any problems related to the process. May evaluate, select, and monitor outside testing providers to ensure testing quality. May require a bachelor's degree. Typically reports to a head of a unit/department. The Member Certification Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Member Certification Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Career Path for Member Certification Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Member Certification Manager, the first career path typically progresses to Member Education Director.

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Member Certification Manager salary varies from city to city. Compared with national average salary of Member Certification Manager, the highest Member Certification Manager salary is in San Francisco, CA, where the Member Certification Manager salary is 25.0% above. The lowest Member Certification Manager salary is in Miami, FL, where the Member Certification Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Average Base Salary

Core compensation

 
 
 
82329
131743
104620

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
82461
131743
104620
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Certification Manager in the United States. The base salary for Member Certification Manager ranges from $82,329 to $131,743 with the average base salary of $104,620. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $82,461 to $131,743 with the average total cash compensation of $104,620.
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82329
131743

 

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Skills associated with Member Certification Manager: Membership Promotions, Standards Development, Quality Standard Development, Meeting Scheduling and Logistics ...More

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Member Certification Manager Salary in United States
Member Certification Manager Salary Graph, Regional Distribution and Summary