As of March 01, 2025, the average annual salary for a Mortgage Collector I in Phoenix, AZ is $45,068. According to Salary.com, salaries can range from a low of $33,807 to a high of $56,664, with most professionals earning between $39,173 and $51,138.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $51,759 | $4,313 | $995 | $25 |
| Average | $45,615 | $3,801 | $877 | $22 |
| 25th Percentile | $39,649 | $3,304 | $762 | $19 |
An entry-level Mortgage Collector I with under 1 year experience makes about $44,151. With less than 2 years of experience, a mid-level Mortgage Collector I makes around $44,765. After 2-4 years, the Mortgage Collector I pay rises to about $46,110. Those senior Mortgage Collector I with 5-8 years of experience earn roughly $46,378, and those Mortgage Collector I having 8 years or more experience are expected to earn about $46,558 on average.
| Levels | Salary |
|---|---|
| Entry Level Mortgage Collector I | $44,151 |
| Intermediate Level Mortgage Collector I | $44,765 |
| Senior Level Mortgage Collector I | $46,110 |
| Specialist Level Mortgage Collector I | $46,378 |
| Expert Level Mortgage Collector I | $46,558 |
| Entry Level | 3% |
| Mid Level | 2% |
| Senior Level | 1% |
| Top Level | 2% |
| Experienced | 2% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Service Quality: Service quality is a measure of how an organization delivers its services compared to the expectations of its customers.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
| Skill | Salary | Demand |
|---|---|---|
|
Cadence
|
$49,574 |
10%
|
|
Organizational Skills
|
$49,574 |
10%
|
|
Written Communication
|
$48,222 |
7%
|
|
Decision Making
|
$47,772 |
6%
|
|
Mortgage Loans
|
$47,321 |
5%
|
|
Verbal Communication
|
$47,321 |
5%
|
