Orthopedic Technician Salary in Durham, North Carolina

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

Aseptic Technique: Aseptic Technique is the effort taken to keep patients as free from dangerous hospital micro-organisms as possible. The method is used to prevent the contamination of open and vulnerable sites where such micro organisms could infect.

Phlebotomy: Phlebotomy is the process of making a puncture in a vein, usually in the arm, with a cannula for the purpose of drawing blood.