How much does an Outbound Contact Center Supervisor I make in Florissant, MO? The average Outbound Contact Center Supervisor I salary in Florissant, MO is $43,527 as of October 30, 2019, but the range typically falls between $35,547 and $53,710. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary range for an Outbound Contact Center Supervisor I
$35,547 to $53,710
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Outbound Contact Center Supervisor I supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor I is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor I typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)
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Fiscal Year Ended in 2018
What does an Outbound Contact Center Supervisor I do?
Outbound Contact Center Supervisor I in Indianapolis, IN
Responds to escalated customer issues in an appropriate, professional manner striving to resolve the issue to the customer's satisfaction while ensuring the company's best interests.
July 03, 2019
Manage daily operation of contact center to include the development, analyses and implementation of company directives.
July 03, 2019
Creates and maintains a high quality work environment.
Florissant (/ˈflɒrɪsənt/ (listen)) is a city in St. Louis County, Missouri, within Greater St. Louis. It is a middle class second-ring northern suburb of St. Louis. Based on 2017 U.S. Census Bureau estimates, the city had a total population of 51,443, making it the 13th-largest city in Missouri.
According to the United States Census Bureau, the city has a total area of 12.87 square miles (33.33 km2), of which 12.56 square miles (32.53 km2) are land and 0.31 square mile (0.80 km2) is covered by water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Contact Center Supervisor I in Florissant, MO. The base salary for Outbound Contact Center Supervisor I ranges from $35,547 to $53,710 with the average base salary of $43,527. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,884 to $57,748 with the average total cash compensation of $45,972.