Average Salary for Jobs with Contact Center Software Skills

The average salary for jobs that require the skills of Contact Center Software is $156,924 based on United States National Average.

Base Salary

Core compensation

$32,162
$281,686
$156,924
Contact Center Director
Alternate Job Titles: Call Center Director

Directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technol... View job details


Contact Center Manager
Alternate Job Titles:

Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art opera... View job details


Contact Center Representative I - Outbound
Alternate Job Titles: Call Center Representative I -Outbound | Customer Support Representative, Entry - Outbound | Telemarketing Representative I - Outbound

Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent.... View job details


Contact Center Representative II - Outbound
Alternate Job Titles: Call Center Representative II - Outbound | Customer Support Representative, Experienced - Outbound | Telemarketing Representative II - Outbound

Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent.... View job details


Contact Center Representative III - Outbound
Alternate Job Titles: Call Center Representative III - Outbound | Customer Support Representative, Senior - Outbound | Telemarketing Representative III - Outbound

Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent.... View job details